Deskside Technician I Position Available In Bibb, Georgia

Tallo's Job Summary: The Deskside Technician I position in Macon, GA involves providing onsite Windows, software, and hardware support in a corporate setting. Responsibilities include deploying IT machines, troubleshooting mobile devices, and managing IT assets. Requirements include 1 year of support experience, troubleshooting skills, and the ability to lift up to 50 pounds. Salary is based on experience.

Company:
Stefanini
Salary:
JobFull-timeOnsite

Job Description

Job Details Deskside Technician I
Deskside Technician I Macon, 

GA Posted:

 5/5/2025
Job Description
Job ID#: 60402

Job Category:
Deskside Technician I Position Type:
Full Time Remaining Positions:

1

Details:

Who we are For 35+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. Job Description Provide Windows, software, and hardware support, onsite in a corporate environment
Stage, provision, and deploy IT machines to end users following best business practices
Configure, troubleshoot, and deploy mobile devices & other audio/ visual equipment
Troubleshoot VPN and VDI connectivity
Follow appropriate KB articles
Manage workload via ticketing software
Prioritize and complete work in a group and independently with minimal supervision Communicate technical information to non-technical audiences Smart Hands remote support for offsite resolver groups
Inventory management of IT assets including asset auditing
Other duties as assigned
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LI-ONSITE

#LI-KG1

Job Requirements Details:

Requirements 1 year onsite or helpdesk support or equivalent experience
Excellent troubleshooting capability
Ability to maintain composure while handling challenging, dynamic, rapid-response support
Experience with Microsoft Office/ Office 365 suite
Ability to walk, bend, stand for prolonged periods of time, and lift equipment up to 50 pounds
Maintain neat and professional work area and appearance in compliance with site policies
Demonstrate a high level of professionalism and strong personal interaction skills
High School Diploma or equivalent
Maintain valid driver”s license
Ability to pass standard panel drug screening and background check
Adhere to assigned shift schedule What you’ll get Work with brilliant minds, often within a global capacity;
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we’re different Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making.

Pay Range:

Based on Experience

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