Specialist, IT Position Available In Bulloch, Georgia

Specialist, IT 2.7 2.7 out of 5 stars 4800 US Highway 301 S, Register, GA 30452 The IT Specialist is a crucial role within our company. This position requires a deeper understanding and greater responsibility in managing corporate network configuration/security, hardware/software support, and end-user support. The IT Specialist will be instrumental in implementing, monitoring, and maintaining telecommunications, web, and IT systems, ensuring they align with the business needs of Ecoplastic. This role involves not only supporting the MyEco Team but also will be vital in enhancing IT infrastructure and processes, ensuring optimal performance and security of our systems that have already been established.

Responsibilities:

Provide advanced technical support for all computers, printers, and scanners, including complex troubleshooting and repair. Install, configure, and maintain network infrastructure, including routers, switches, firewalls, and VPNs, ensuring network security and optimal performance. Manage and implement software and hardware upgrades, patches, and updates across the organization to ensure systems are up-to-date and secure. Lead the deployment and configuration of new user workstations, accounts, and hardware equipment, ensuring smooth integration into existing systems. Maintain documentation for IT systems, network configurations, and operational procedures to support continuity and compliance. Monitor network and system performance, proactively identifying and resolving issues to minimize downtime and disruptions. Collaborate with various other departments to assess current and future IT needs, providing recommendations for improvements. Provide technical support to end-users, utilizing remote access systems to evaluate, diagnose, and resolve IT issues. Assist in managing and maintaining the company’s SAP system, ensuring data integrity and optimal operation. Participate in the development and implementation of IT policies, procedures, and best practices to ensure data security and regulatory compliance. Assist in conducting IT training sessions for employees to enhance their understanding and use of IT resources. Support and ensure compliance with IT security protocols, including antivirus, firewall, and intrusion detection systems. Respond to emergency hardware and software situations, providing rapid resolution to minimize impact on production and business operations.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience. Minimum of 2 years of experience in IT support, with a strong background in network configuration, troubleshooting, and system administration. In-depth knowledge of software and hardware of personal computers and network servers, including experience with Windows and Linux operating systems. Proven experience with network infrastructure, including routers, switches, firewalls, and VPNs. Experience with SAP systems and database management is highly preferred. Strong understanding of IT security principles, including antivirus, firewall, and intrusion detection systems. Demonstrated ability to manage and implement complex IT projects, including hardware and software deployments. Excellent problem-solving skills with the ability to diagnose and resolve advanced IT issues effectively. Strong communication skills, capable of explaining technical concepts to non-technical users. Ability to work in varied indoor conditions, including office, production, and warehouse environments, with exposure to loud noise, dust, fumes, or temperature changes. Flexibility to work weekends and nights for projects and respond to emergency hardware and software situations as required. Commitment to the highest ethical standards and a

SAFETY-FIRST

culture.

SECO ECOPLASTIC

is an Equal Opportunity Employer