Field Support Services Position Available In Chatham, Georgia
Tallo's Job Summary: The Field Support Specialist at Sira Consulting Inc in Savannah, GA, plays a vital role in providing technical support, conducting product demos, and troubleshooting client issues. With a pay range of $21-$25 per hour, the ideal candidate must have strong communication skills, IT support experience, and be willing to travel to client sites.
Job Description
Field Support Services Sira Consulting Inc Savannah, GA Job Details Contract $21 – $25 an hour 18 hours ago Qualifications Management Software troubleshooting Driver’s License IT support Computer networking Product demos Communication skills Active Directory Entry level Full Job Description Job Overview The Field Support Specialist plays a crucial role in ensuring the smooth operation of our services in the field. This position involves providing technical support, troubleshooting issues, and assisting clients with product usage. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to effectively address client needs and enhance their experience with our products. Duties Provide on-site technical support to clients, addressing inquiries and resolving issues promptly. Conduct product demonstrations and training sessions for clients to ensure proper usage. Collaborate with internal teams to escalate complex issues and develop solutions. Maintain accurate records of client interactions and service requests in the company database. Assist in the installation and setup of products at client locations. Monitor equipment performance and provide feedback for continuous improvement. Travel to various client sites as required to deliver exceptional service. Skills Strong problem-solving abilities with a focus on customer satisfaction. Excellent verbal and written communication skills to convey technical information clearly. Proficiency in troubleshooting technical issues related to hardware and software. Ability to work independently and manage time effectively while prioritizing tasks. Familiarity with field service management software is a plus. A background in IT support or relevant technical experience is preferred but not mandatory. Willingness to learn new technologies and adapt to changing environments. This position offers an exciting opportunity for individuals looking to grow their careers in a dynamic environment while making a positive impact on client satisfaction.
Job Type:
Contract Pay:
$21.00 – $25.00 per hour
Schedule:
8 hour shift
Work Location:
On the road
