IT Help Desk Technician Position Available In Chatham, Georgia
Tallo's Job Summary: Optim Orthopedics in Savannah, GA is hiring a full-time IT Help Desk Technician to triage helpdesk tickets, handle user accounts, and provide on-site support when necessary. This role requires strong troubleshooting skills, attention to detail in deploying new hardware, and effective communication with staff and vendors. Benefits include 401(k), health insurance, and paid time off.
Job Description
IT Help Desk Technician 3.2 3.2 out of 5 stars 210 East Derenne Avenue, Savannah, GA 31405 Optim Orthopedics is seeking a full time IT Helpdesk Technician for the Savannah, GA location.
Primary Duties:
Triage all helpdesk tickets and phone help requests.
Handle user account provisioning and terminations in a timely manner.
Maintains a high standard of customer service to ensure that support interactions are smooth.
Exhibits a strong independent troubleshooting and diagnostic frame of mind and a desire to learn and grow.
Travel to other Optim offices, clinics and facilities to provide on-site support as needed.
Assists with department projects as required.
Unboxes and preps new PCs prior to deployment.
Repairs and refurbishes PCs as necessary.
Deploys new hardware with careful attention to detail.
Communicates effectively with other staff (end users and IT) regarding IS issues.
Communicates effectively with vendors regarding IS issues when necessary.
Take after-hours on-call support calls as needed.
Performs all other duties as assigned.
Job Types:
Full-time, Permanent Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Schedule:
8 hour shift On call Ability to
Relocate:
Savannah, GA 31405: Relocate before starting work (Required)
Work Location:
In person
