Sup Lab Support Services Position Available In Cobb, Georgia

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.

Job Summary:

Responsible for hiring and maintaining a proficient, skilled Lab Support Services team. Will coordinate Lab Support Services duties which may include hard sticks for the designated areas of the hospital. Maintains customer service for the department, which includes patient rounding.

Core Responsibilities and Essential Functions:

SCHEDULE LAB SUPPORT SERVICES SPECIALISTS

• Provide coverage to designated areas at designated times for patient collection
• Maintain a schedule that can accommodate absences, minimize overtime and still maintain collections.
• Hire qualified staff and keep turn over rates down by having adequately skilled staff to cover draws.
• Maintain a fair schedule for PTO / Holidays
• Maintain accurate timekeeping for the department

CUSTOMER SERVICE

• Maintain a working relationship with nursing and physicians to provide for the needs of the hospital.
• Assures all Lab Support Services Specialists trained and competent in Customer Service Skills including bedside manner and telephone etiquette.
• Quickly address any customer issues that arise.
• Round on patients three times a week with a combined minimum of eight patients for each rounding
• schedule on the nursing units.

TECHNICAL SKILLS

• Maintains a regular daily unit assignment.
• Train all new Lab Support Services Specialists in correct procedures.
• Document competency by written testing and direct observation of all Lab Support Services Specialists annually.
• Assures all Lab Support Services Specialists skilled at collecting pediatrics and babies.
• Promote Professional Certification for all applicable Lab Support Services Specialists.
• Assisting with am collections and routine labs
• Train Lab Support Services Specialists in computer skills to generate Collection lists, unreceived specimen logs and to verify patient orders.

SUPERVISORY FUNCTIONS

• Maintains a daily regular unit assignment.
• Supports ER Lab Support Services Specialists in collections/receiving
• Rounds daily on units with nursing staff
• Attends assigned Lab Leadership meetings
• Attends regular leadership training as assigned
• Participates in regularly scheduled Staff meetings for Lab Support Services team
• Promotes a positive/productive work atmosphere
• Assists in annual and mid term performance appraisals for all team members.
• Administers employee counseling as required by Wellstar policies.
• Maintains department readiness for CAP and JCAHO inspeactions.

Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

High school diploma Required or equivalent Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. Basic Life Support or BLS – Instructor-Preferred Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 5 years phlebotomy experience Preferred and Minimum 2 years supervisory experience

Preferred Required Minimum Skills:

Excellent communication and organizational skills required. Advanced Computer skills preferred Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care. Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.

OUR MISSION

To enhance the health and well-being of every person we serve.

OUR VISION

Deliver world-class healthcare to every person, every time.

OUR VALUES

We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.