Field Engineer Position Available In DeKalb, Georgia

Field Engineer
Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. Quals– Responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment (Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms. Perform, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.). Perform upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request. Verify the asset in accordance with Delta policy prior to the move. Update asset management systems. Troubleshoot and resolve all hardware and software problems supported by Field Operations. Provide on-site, and on-call 7x24x365 support, as needed. Provide technical support, as needed, to the enterprise. Configure, install, maintain, test, and troubleshoot hardware systems Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems. ACL Digital is proud to be an Equal Employment Opportunity Employer. We are committed to diversity and inclusion regardless of age, race, color, ancestry, religion or creed, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law. To ensure a fair and transparent hiring process, we encourage you to review the following resources: Know Your Rights Pay Transparency Act IER Right to Work Document If you are an individual with a disability and need a reasonable accommodation to assist with your job search or employment application, please contact us by completing our Accommodations for Applicants form. For any other queries, send an email to or call the ACL Digital HR Help/Accommodation at .
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Dice Id:

91160181

Position Id:

50290365f78dd014bbbe60b08fdce665