Help Desk Support Specialist 1 Position Available In DeKalb, Georgia
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Job Description
Help Desk Support Specialist 1
Tridvalidation Atlanta, GA Job Details Contract Estimated:
$38.2K – $45.9K a year 1 day ago Qualifications Desktop support Microsoft Excel BMC Remedy Mid-level Technical support IT support Organizational skills ServiceNow Associate’s degree 2 years Communication skills Help desk Full Job Description •This position is
ADMINISTRATIVE/CLERICAL SUPPORT ROLE
in nature; it is NOT an IT -Technical support position.
Qualifications & Skills Required:
Associate degree in a related field OR minimum 2+ years of help desk support One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting Detail oriented with the ability to work independently Excellent oral, written, and interpersonal communication Experience in performing well under pressure Capable of working competently with personnel at multiple levels of the organization Experience with ServiceNow or Okta is a plus Must have work authorization that allows candidate to work in the
United States Job Type:
Contract Schedule:
8 hour shift People with a criminal record are encouraged to apply
Work Location:
In person
