IT Specialist Position Available In DeKalb, Georgia

IT Specialist Atlanta, Georgia | Full Time Temporary/Contract | NA April 23, 2025 |

Job ID:

1414783_1745417309 Job Summary About the

Role:

We are seeking an IT Specialist to join a world-class global consulting firm known for pioneering strategy, innovation, and business transformation.
In this role, you’ll provide hands-on technical support and help maintain a reliable, secure, and efficient IT environment for a high-performing, collaborative office.
This is a great opportunity for a tech-savvy problem solver who thrives in dynamic, professional environments and is passionate about delivering exceptional customer service.

What You’ll Do:

Provide front-line technical support to consultants and staff for hardware, software, mobile, and network issues in a fast-paced environment.
Prepare, configure, and deploy laptops and mobile devices for new and existing employees.
Troubleshoot and maintain desktops, laptops, printers, and video conferencing systems.
Collaborate with local and global IT teams to resolve user issues and maintain IT service excellence.
Assist with asset tracking, inventory, hardware lifecycle management, and vendor coordination.
Support on-site events by ensuring all technical aspects (AV, laptops, connectivity) run smoothly.
Contribute to the documentation of internal knowledge articles and IT procedures.
Take part in regional and global IT projects focused on improving tools, services, and infrastructure.

Who You Are:

A proactive, customer-focused problem solver with a passion for technology.
Comfortable balancing day-to-day support with longer-term projects.
A strong communicator who can explain technical issues clearly to non-technical users.
A collaborative, organized professional with an ability to prioritize in a fast-moving environment.
Detail-oriented with a commitment to delivering high-quality work under pressure.

Your Qualifications:

Bachelor’s degree preferred.
Minimum 2 years of experience in IT support or a similar technical support role.
Strong knowledge of Windows 10, MacOS, and MS Office Suite.
Experience troubleshooting operating systems, networks, and mobile devices.
Familiarity with hardware and software asset management.
Strong organizational and customer service skills.
Ability to lift and move equipment as needed. About the

Team:

You’ll be part of a global IT organization that empowers teams by delivering reliable, modern digital tools and support.
Our IT professionals are experts in infrastructure, application development, collaboration tools, information security, and technical operations – all working together to fuel innovation and growth. 1414783_1745417309