IT Support Specialist (Salesforce Experience) JN -042025-159001 Position Available In DeKalb, Georgia
Tallo's Job Summary: Hiring a Remote IT Support Specialist (Salesforce Experience) in Decatur, GA. Responsibilities include providing remote IT support, managing Salesforce user accounts, and assisting with onboarding/offboarding. Requirements: 2+ years in IT support, Salesforce experience, strong troubleshooting skills. Preferred: Salesforce Administrator Certification, experience with Microsoft 365 and Zoom. Recruited by Goodwin Recruiting.
Job Description
IT Support Specialist (Salesforce Experience)
JN -042025-159001 4.0 4.0
out of 5 stars Decatur, GA •
Remote Job Title:
Remote IT Support Specialist (Salesforce Experience)
Overview:
We’re hiring a Remote IT Support Specialist to support our fully remote team. This role focuses on user support, basic Salesforce administration, and maintaining IT systems. Ideal candidates are problem-solvers who are comfortable working independently in a remote environment.
Responsibilities:
Provide remote IT support for hardware, software, and connectivity issues. Manage Salesforce user accounts, permissions, and troubleshoot basic platform issues. Handle support tickets, resolve or escalate issues, and maintain documentation. Assist with onboarding and offboarding remote employees (accounts, licenses, access). Support remote security best practices (MFA, password management, endpoint protection). Track IT assets and user access across systems.
Requirements:
2+ years in an IT support role, preferably remote. Salesforce experience (user setup, permissions, basic admin tasks). Strong troubleshooting and communication skills via chat, email, and video. Comfortable using remote support and ticketing tools.
Preferred:
Salesforce Administrator Certification or pursuing it. Experience with Microsoft 365, Salesforce, and Zoom. At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID :
159001 #post Dylan Minton
