Senior Microsoft Teams Engineer, IT Operations Position Available In DeKalb, Georgia

Senior Microsoft Teams Engineer, IT Operations Intercontinental Exchange United States, Georgia, Atlanta 5660 Northside Drive Northwest (Show on map) Jun 12, 2025
Overview Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. We are looking for a Senior Engineer who has extensive experience in managing and administering Microsoft Teams cloud platform. You will be responsible for ensuring the optimal performance, security, and reliability of the Teams platform across our organization. You will also collaborate with other IT teams and stakeholders to integrate Teams with other cloud services and applications. Responsibilities Manage and monitor the Teams cloud environment, including Chat, Teams Channels, Meetings, Conferencing, Conferencing Equipment, Town Halls, Video, and Voice features
Configure and troubleshoot Teams policies, settings, and permissions
Responsible for Teams Cloud Environment
Implement and enforce Teams governance and compliance standards
Provide technical support and guidance to end users and IT staff on Teams issues and best practices
Design and implement Teams solutions for business needs and requirements
Integrate Teams with other cloud services and applications, such as SharePoint, OneDrive, Power Platform, Azure, and Office 365
Manage and optimize Teams network connectivity and bandwidth
Evaluate and test new Teams features and updates
Document and maintain Teams configuration and processes Knowledge and Experience Bachelor’s degree in Computer Science, Information Systems, or related field is preferred
5+ years of experience in managing and administering Microsoft Teams cloud platform
Strong knowledge of Teams architecture, features, and functionalities
Proficient in PowerShell scripting and Teams management tools
Experience in managing Teams hybrid and multi-geo environments
Experience in integrating Teams with VOIP and Conference Room Technology solutions
Certification in Microsoft 365 Teams Administrator Associate or equivalent is preferred Desirable Skills Excellent communication, collaboration, and problem-solving skills
Intermediate to Advance experience with DFS management is a plus Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.