Help Desk Analyst Position Available In Fulton, Georgia
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Job Description
Help Desk Analyst 3.4 3.4 out of 5 stars Atlanta, GA Role
- Help Desk Support Specialist 1 Location
- 2 MLK Jr Drive , Atlanta, GA Mode of interview
- In Person Only Technical Support Specialist
- Skills and Qualifications 2-3 years of hands-on IT technical support experience.
Proficient in installing and supporting network infrastructure and hardware. Strong knowledge of Windows 10, Office 365, Active Directory, and SCCM. Experience with laptop imaging, Cisco networks, and desktop apps. Skilled in mobile device management for iOS and Android. Willing to work off-hours and weekends for support needs. Experienced in supporting printers and A/V equipment. Familiar with ticketing systems like ServiceNow and Salesforce. Strong troubleshooting, documentation, and incident resolution skills. Effective leadership, time management, and mentoring capabilities. Excellent customer service and communication skills. Provide desktop support and troubleshoot hardware/software issues. Analyze and resolve faults in OS and approved applications.
Job Type:
Contract Pay:
$22.95
- $24.
50 per hour Expected hours: 40 per week
Schedule:
8 hour shift
Work Location:
In person
