IT Assistant Position Available In Fulton, Georgia
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Job Description
IT Assistant
ZBS POS – 3.9
Atlanta, GA Job Details Full-time $45,000 – $60,000 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Mandarin Operating systems Software troubleshooting Software coding Hardware maintenance Windows Computer hardware CompTIA Network+ IT support macOS Hardware management 1 year Communication skills CompTIA A+ Entry level Under 1 year
Full Job Description Technical Support:
Provide troubleshooting and technical assistance for office laptops, printers, and other hardware.
Network Management:
Assist with the maintenance and troubleshooting of office network issues, including Wi-Fi connectivity and network printer setups.
Hardware Maintenance:
Perform routine checks and repairs on office equipment, ensuring everything is operational.
User Support:
Offer friendly and efficient support to staff on hardware and software-related issues, both in-person and remotely.
Documentation:
Maintain accurate records of support requests, solutions provided, and inventory of office equipment.
Collaboration:
Work with other IT team members to implement improvements and upgrades to office systems.
Training:
Provide basic training to staff on the use of hardware and software as needed.
Qualifications:
Experience in IT support or a related field. Strong knowledge of Windows and Mac operating systems. Familiarity with common office hardware, including printers and networking equipment. Excellent problem-solving skills and the ability to work independently. Strong communication skills, both verbal and written. Relevant certifications (e.g., CompTIA A+, Network+) are a plus. Mandarin speaking is preferred. At Zhao Business Solution (ZBS) our mission is to provide cutting-edge payment technology to the hospitality and retail industry. Founded in Atlanta, GA in 2010, ZBS has grown to be a leading provider of merchant services, credit card processing services, and cloud-based point of sale technology. ZBS is also a direct sales office for Fiserv – the leading global provider of merchant services.
Job Type:
Full-time Pay:
$45,000.00 – $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Schedule:
Monday to
Friday Weekdays Work Location:
In person
