IT Support Specialist Position Available In Fulton, Georgia

IT Support Specialist RIB Software GmbH Alpharetta, GA Job Details Full-time Estimated:

$57.8K – $76.1K a year 8 hours ago Qualifications Bluebeam Azure Management Computer Science Mid-level 3 years Bachelor’s degree NIST standards IT support UI Communication skills Information Technology Full Job Description Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world’s leading end-to-end lifecycle solutions that empower our industry to build better. With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software’s reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology. We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.

Job Title:

IT Support Specialist Location:

Alpharetta Employment Type:

Full time Full-time The job RIB U.S. Cost, a leader in providing project controls related services across all verticals within the design and construction industry, is seeking an IT Support Specialist at our Alpharetta HQ with experience with Microsoft

M365 GCC

High, Azure and related products to join our team. A full-service Managed Service Provider (MSP), who provides NOC, SOC and Compliance services, will support the position. Currently presence in the office is required on Tuesdays and Wednesdays and subject to change. Key responsibilities With the assistance of the MSP Assist in the management and technical support for M365 and Azure applications and services within a GCC High environment. Maintain controls in accordance with guidelines to protect Controlled Unclassified Information (CUI). Understand a shared services matrix and assist the company with meeting its obligations. Ensure documentation is complete and prepare revisions as needed. Addressing end-user needs and escalating to the MSP when not easily resolved Additional internal support (non-MSP services) Prepare new devices for delivery to end users and assist with hardware and non-M365 software such as estimating software, scheduling software, Bluebeam, Autodesk, Keeper, and more Assist with software updates and patches to non-M365 products, such as estimating software, scheduling software, Bluebeam, Autodesk, Keeper, and more Other duties as requested Essential requirements Bachelor’s degree in information technology, computer science, or a related fields with 3+ years of relevant experience, or a combination of industry certifications and experience that equates to that knowledge Proven experience in IT support, with a focus on

M365 GCC

High environments in Azure Knowledge of

NIST SP 800-171

requirements and best practices. US Citizenship with the ability to pass an extensive background check Desired skills Excellent problem-solving skills and the ability to work under pressure. Effective communication skills, both written and verbal. Ability to work independently and collaboratively with management and MSP Strong user interface skills and a commitment to providing excellent support. RIB U.S. COST, a subsidiary of RIB Software GmbH, provides exceptional professional services to owners, architects, engineers and contractors. We’ve been in business for over 40 years, delivering cost and schedule expertise. Our clients know they can trust us to deliver the best service in our areas of specialty. We offer a competitive benefits package to full-time employees, including the opportunity to participate in an Employee Stock Ownership Program for Schneider Electric, a Fortune 500 Global company. RIB may require all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. RIB is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join RIB to create the transformative technology that enables our customers to build a better world. Building Better Together About Us Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world’s leading end-to-end lifecycle solutions that empower our industry to build better. With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software’s reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology. We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.