Lead IT Specialist Position Available In Fulton, Georgia

Lead IT Specialist

CADY – 3.4

Alpharetta, GA Job Details Full-time $70,000 a year 21 hours ago Qualifications Microsoft Windows Server IT sourcing Computer science 5 years Disaster recovery Technical support IT infrastructure

DHCP AWS

Cloud security Bachelor’s degree DNS Classroom experience IT Senior level Communication skills Time management

Information Technology VPN Full Job Description Onsite Role:

2555 Westside Pkwy Ste 500 Alpharetta, GA, 30004-4191 Who is CADY? CADY exists to inspire and unleash human potential. Started in 1999, we have become the fastest growing photography company in the U.S., with an average 40% growth each year. Through photography, classroom solutions, school branding, and more, we deliver an experience unlike anything in our industry. We are an innovative company competing to outdo ourselves, year after year. As the nation’s premier school photography company, we engage with students, schools, and our team members to make them feel accepted and empowered. CADY’s mission is to go beyond a portrait and to provide a premier experience for the extraordinary- because each of our guests, school partners, and team members are utterly extraordinary. Who are you? You are an ambitious, detail oriented team member who finds joy in making meaningful connections with people. You have a true passion for creating memorable experiences for people. You see beyond the surface of interactions and recognize that every person has a story and the idea of being a part of that is exciting! You enjoy working hard and celebrating hard. You love the opportunity to exceed expectations- and be rewarded for your contribution to the company! Job Summary Step into a pivotal role as a Senior IT Specialist at CADY, where you’ll drive the design, implementation, and resilient operation of our core IT infrastructure. Your expertise will ensure the reliability, security, and performance of our on-premise and cloud servers, networks, and systems. You’ll take ownership of critical IT functions, contributing significantly to our internal and customer-facing experiences. Responsibilities Architect and execute system maintenance strategies, including after-hours initiatives, and fortify cloud environment security. Provide expert on-site technical support for complex issues and spearhead hardware procurement and vendor relations. Proactively manage security alerts, lead on-call rotations for critical incidents, and design IT infrastructure for new office build-outs (travel up to 15%). Oversee the support ticket queue, ensuring efficient resolution and appropriate escalations, and champion the development of comprehensive documentation. Conduct user account audits, ensure the integrity of daily backups, and lead disaster recovery planning and testing. Job Requirements Proven ability to collaborate effectively and lead by example within a technical team. Deep expertise with Windows Server and administering cloud platforms such as Google Workspace, AWS, Office365, Azure, NinjaRMM, SentinelOne, and Cisco Umbrella. In-depth mastery of diverse computer systems, advanced network technologies (Apple, Windows, DNS, DHCP, IP Address, VPN), and Windows machine deployment applications. Exceptional diagnostic, strategic problem-solving, and communication skills (written & verbal). Strong organizational, time-management abilities, and a thorough understanding of internet security and data privacy best practices. Bachelor’s Degree or higher in Computer Science/Information Technology; 5+ years of progressive experience in relevant IT roles.