Systems Support Engineer Sr. (IT Engineer) Position Available In Fulton, Georgia

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ID285824

LocationAtlanta, Georgia Full/Part TimeFull-Time Regular/TemporaryRegular Add to Favorite JobsEmail this Job About Us Overview Georgia Tech prides itself on its technological resources,collaborations, high-quality student body, and its commitment tobuilding an outstanding and diverse community of learning,discovery, and creation. We strongly encourage applicants whosevalues align with our institutional values, as outlined in ourStrategic Plan. These values include academic excellence, diversityof thought and experience, inquiry and innovation, collaborationand community, and ethical behavior and stewardship. Georgia Techhas policies to promote a healthy work-life balance and is awarethat attracting faculty may require meeting the needs of twocareers.

About Georgia Tech Georgia Tech is a top-ranked public research university situated inthe heart of Atlanta, a diverse and vibrant city with numerouseconomic and cultural strengths. The Institute serves more than45,000 students through top-ranked undergraduate, graduate, andexecutive programs in engineering, computing, science, business,design, and liberal arts. Georgia Tech’s faculty attracted morethan $1.4 billion in research awards this past year in fieldsranging from biomedical technology to artificial intelligence,energy, sustainability, semiconductors, neuroscience, and nationalsecurity. Georgia Tech ranks among the nation’s top 20 universitiesfor research and development spending and No. 1 among institutionswithout a medical school.

Georgia Tech’s Mission and Values Georgia Tech’s mission is to develop leaders who advance technologyand improve the human condition. The Institute has nine key valuesthat are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards.

Over the next decade, Georgia Techwill become an example of inclusive innovation, a leadingtechnological research university of unmatched scale, relentlesslycommitted to serving the public good; breaking new ground inaddressing the biggest local, national, and global challenges andopportunities of our time; making technology broadly accessible;and developing exceptional, principled leaders from all backgroundsready to produce novel ideas and create solutions with real humanimpact. The Library IT department works collaboratively with all Libraryservice areas to provide Web Services, Application Development, andIT infrastructure support. The multi-unit team is responsible formanaging the Library’s online presence and strategy, creating andmanaging business applications, providing technology support forLibrary employees, analyzing and improving IT service delivery andmanaging IT-specific projects using AGILE methodology.

The SystemsSupport Engineer Sr is responsible for Library IT infrastructuremanagement based on the needs of existing and planned applicationsin a DevOps team environment. This position provides advancedplanning, development, documentation, problem resolution andsupport in the installation, maintenance, and security of computingsystems and applications in a multi-tiered, distributed serverenvironment at the Georgia Tech Library. Job Summary Engineers design, develop, and implement Information Technologysolutions to meet business requirements and technicalspecifications. They collaborate with cross-functional teams,troubleshoot technical issues, and optimize Information Technologysystems and networks for performance and scalability. Responsibilities Job Duty 1

• Design, develop, implement, and maintain Information Technologysystems, applications, and infrastructure to meet businessrequirements. Job Duty 2
• Configure, deploy, and troubleshoot Information Technology systems,networks, and software to ensure reliable and efficientoperations. Job Duty 3
• Conduct system analysis, performance tuning, and optimization toenhance the performance and scalability of Information Technologysystems. Job Duty 4
• Test and evaluate Information Technology solutions, perform qualityassurance checks, and ensure compliance with technicalstandards. Job Duty 5
• Provide technical support, assistance, and training to end-users,Information Technology teams, and stakeholders as needed. Job Duty 6
• Stay current on Information Technology trends, technologies, andbest practices to drive innovation and continuous improvement. Job Duty 7
• Document system configurations, technical specifications, andimplementation procedures for Information Technology solutions. Job Duty 8
• Collaborate with stakeholders to define technical requirements,specifications, and project scope for Information Technologysolutions.

Job Duty 9

• Collaborate with cross-functional teams, including architects,developers, and project managers, to deliver integrated InformationTechnology solutions.

Job Duty 10

• Perform other job-related duties as assigned.

Required Qualifications Educational Requirements Bachelor’s Degree in related discipline or equivalent combinationof education and experience. Required Experience Six or more years of relevant experience. Preferred Qualifications Advanced knowledge of and experience with RedHat Linux (Fedora),Windows Server 2019+ Cloud, virtualization environments and concepts

• VMware 7 (ESXi,vSphere) Monitoring suites such as Zabbix or similar (SolarWinds,Nagios) Advanced knowledge of and ability to support RDBMS deployments(MariaDB, PostgreSQL, MsSQL) Fluency in one or more programming and/or scripting languages suchas Shell, Python, Ruby, PHP Configuration management and performance tuning of App/Web tier(Apache, NGINX, Tomcat, IIS) IT automation configuration management and deployment (e.

g. SaltStack or similar technologies) Knowledge, Skills, & Abilities SKILLS o Performs all the standard and technical aspects of the job o Applies in-depth professional, technical, or industry knowledgeto manage significantly complex assignments/projects/programs o Advanced knowledge of principles and practices of a particularfield of specialization and Institute policies, practices, and procedures USG Core Values The University System of Georgia is comprised of our 26institutions of higher education and learning as well as the SystemOffice. Our USG Statement of Core Values are Integrity, Excellence,Accountability, and Respect. These values serve as the foundationfor all that we do as an organization, and each USG communitymember is responsible for demonstrating and upholding thesestandards. More details on the USG Statement of Core Values andCode of Conduct are available in USG Board Policy 8.2.18.1.2 andcan be found on-line at .Additionally, USG supports Freedom ofExpression as stated in Board Policy 6.5 Freedom of Expression andAcademic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an EqualEmployment Opportunity Employer. The University is committed tomaintaining a fair and respectful environment for all. To that end,and in accordance with federal and state law, Board of Regentspolicy, and University policy, Georgia Tech provides equalopportunity to all faculty, staff, students, and all other membersof the Georgia Tech community, including applicants for admissionand/or employment, contractors, volunteers, and participants ininstitutional programs, activities, or services. Georgia Techcomplies with all applicable laws and regulations governing equalopportunity in the workplace and in educational activities.

GeorgiaTech prohibits discrimination, including discriminatory harassment,on the basis of race, ethnicity, ancestry, color, religion, sex(including pregnancy), sexual orientation, gender identity, genderexpression, national origin, age, disability, genetics, or veteranstatus in its programs, activities, employment, and admissions.

This prohibition applies to faculty, staff, students, and all othermembers of the Georgia Tech community, including affiliates,invitees, and guests. Further, Georgia Tech prohibits citizenshipstatus, immigration status, and national origin discrimination inhiring, firing, and recruitment, except where such restrictions arerequired in order to comply with law, regulation, executive order,or Attorney General directive, or where they are required byFederal, State, or local government contract.

More information onthese policies can be found here: Board of Regents Policy Manual

• University System of Georgia (usg.

edu). Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance.

Other Information Salary Range:

$80,000

• $90,000

Location:

Atlanta, GA Background Check Successful candidate must be able to pass a background check.

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