School Support Technician Position Available In Gwinnett, Georgia

School Support Technician

Job ID:

438606 Posted 1 week ago
Suwanee, Georgia
Contract
End User Support / Helpdesk
Job Details
IDR is seeking a dedicated and tech-savvy School Support Technician to join one of our esteemed clients in Suwanee, GA. This role is perfect for someone who thrives in a dynamic, fast-paced environment and is passionate about providing top-notch technical support to a large user base. If you are looking for a long-term opportunity to grow and make a significant impact within a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the

School Support Technician:

Providing hands-on and remote technical support to approximately 400 users across multiple sites
Supporting Windows OS, MAC OS, and Chrome OS environments
Managing and troubleshooting hardware including projectors, TVs, displays, and Smart Boards
Utilizing Active Directory and Altiris for Windows management, imaging, and software deployment
Creating and maintaining support documentation and training/onboarding materials
Required Skills for

School Support Technician:

Minimum of 3 years of experience in IT support/help desk role
Proficiency in supporting Windows OS, MAC OS, and Chrome OS
Experience with Active Directory and Altiris
Familiarity with ServiceNow ticketing system is a plus
Strong customer service and communication skills
Ability to manage multiple tasks and prioritize effectively
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to join an industry-leading organization
A team-oriented culture that values collaboration and growth
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row
IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-in.com