Technology Support Specialist Position Available In Jackson, Georgia

Technology Support Specialist Jackson County GA School District – 4.1 Jackson County, GA Job Details $20.95 – $28.16 an hour 18 hours ago Qualifications School experience Software troubleshooting Mid-level IT support 2 years Communication skills Help desk

Full Job Description JobID:

2319

Position Type:

Technology/Technology Specialist Date Posted:

6/19/2025

Location:

System-wide

JOB PURPOSE/SUMMARY

Jackson County Schools is seeking a skilled and people-focused Technology Specialist to support and maintain our school district’s technology infrastructure. This position is responsible for troubleshooting, repairing, and maintaining hardware and software systems to ensure smooth operations.

DUTIES AND RESPONSIBILITIES

Note:

The duties and responsibilities outlined below reflect the general scope of work expected for this position. Additional tasks may be assigned as needed to support the goals and operations of the organization. Serves as a technical resource for at least one school, resolving intermediate-level hardware/software issues and supporting system reliability and user experience. Maintain, track, and inventory technology equipment Monitor Help Desk tickets and resolve user issues Track damage and repair status of district-owned devices Assign district devices and resources to new users Provide basic training, technical support, and operational assistance to all end users on various digital resources, devices, and peripherals Provide minor troubleshooting for student and educator devices Provide online testing support for schools Attend regularly scheduled system technology meetings and trainings as required Performs other tasks consistent with the goals and objectives of the Technology Department

MINIMUM QUALIFICATIONS

Successful post-secondary coursework, technology related certifications, OR 2+ years of experience working directly with computer systems Demonstrated success in diagnosing and resolving hardware and software issues Ability to manage multiple tasks independently in a fast-paced support environment

PREFERRED QUALIFICATIONS

Prior experience in an IT support or helpdesk role Familiarity with educational technology platforms or school-based IT system

EMPLOYMENT TERMS 240

Day Work Calendar Annual Salary based on previous years of experience in a similar role

Annual Salary Range:

$40,236 – $54,073 ($20.95 – $28.16 per hour)

WORKING CONDITIONS

Work is performed primarily in a standard in-person school setting. Requires occasional lifting of materials or equipment up to 50 lbs. Requires proficiency in using district technology, including communication platforms, data management systems, and learning management systems. Standard work hours align with the school day and district office hours, but may require attendance at evening or weekend meetings, school events, or professional development sessions. Must be flexible and adaptable to varying schedules and demands across the district.

SELECTION PROCEDURES

Thank you for your interest in joining Jackson County Schools. Our selection process ensures that we identify the most qualified candidates for our team. Supervisors will prioritize candidates who meet both the preferred and minimum qualifications for each position and will select individuals for interviews as positions become available. The Jackson County School System is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status.

The Jackson County School System is a drug-free workplace. A background check will be completed upon hire, which may consist of any or all of the following: criminal and employment histories, credit history (as applicable to the position), education credentials, and motor vehicle driving records. Due to the volume of submissions received by this office, information concerning application or interview status cannot be provided in writing, over the phone, or in person. All applicants who submit a complete application package will be considered but may not necessarily receive notification or an interview. The job posting may be subject to being closed at any time without notice. Only those qualified candidates who are selected for an interview shall receive notification upon the filling of this vacancy.