Desktop Support Technician Position Available In Laurens, Georgia
Tallo's Job Summary: Join Sira Consulting Inc as a Desktop Support Technician in Dublin, GA. Provide technical assistance to users, troubleshoot hardware/software issues, and manage network components. $22.00 - $26.00 per hour. Full-time, Monday to Friday schedule. Ideal for those with strong customer service skills and computer networking knowledge.
Job Description
Desktop Support Technician Sira Consulting Inc Dublin, GA Overview We are seeking a dedicated and knowledgeable Desktop Support Technician to join our IT support team. This role is essential in providing technical assistance and support to our users, ensuring that all computer systems and networks operate efficiently. The ideal candidate will possess strong customer service skills and a solid understanding of computer networking and operating systems. Duties Provide first-line technical support to end-users via phone, email, or in-person. Troubleshoot hardware and software issues, including operating systems and applications. Assist with the setup, configuration, and maintenance of desktop computers, laptops, printers, and other peripherals. Manage user accounts through Active Directory, including creating, modifying, and deleting accounts as necessary. Monitor network performance and address issues related to
DNS, LAN
connectivity, firewalls, and other network components. Document support requests and resolutions in the ticketing system for future reference. Collaborate with other IT staff to resolve complex technical issues and improve overall service delivery. Stay updated on the latest technology trends and best practices in desktop support. Skills Strong customer service skills with the ability to communicate effectively with users at all levels. Proficient in computer networking principles including
DNS, LAN
configurations, and firewall management. Experience providing technical support for various operating systems (Windows, macOS) and applications. Familiarity with Active Directory for user management tasks. Ability to troubleshoot hardware issues related to desktops and peripherals. Excellent problem-solving skills with a focus on delivering timely resolutions. Strong organizational skills with attention to detail in documentation processes. Join our team as a Desktop Support Technician where you can leverage your technical expertise while contributing to a supportive environment that values collaboration and continuous improvement.
Job Type:
Contract Pay:
$22.00 – $26.00 per hour
Schedule:
8 hour shift Monday to
Friday Work Location:
On the road
