IT Help Desk Analyst Position Available In Rockdale, Georgia
Tallo's Job Summary: The IT Help Desk Analyst position at InfoLogitech in Conyers, GA requires a bilingual candidate with a Vocational/Technical degree in computer applications. Responsibilities include handling customer inquiries, resolving technical issues with software and hardware, and monitoring ticket queues. This is a contract, temporary role with a pay rate of $15.00 - $20.00 per hour, Monday to Friday, onsite.
Job Description
IT Help Desk Analyst InfoLogitech Conyers, GA 30012
Job Position :
Help Desk Analyst Job Duration :
1
Year Location :
Conyers, GA (Onsite)
Job Description:
LOCAL CANDIDATES
This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English This position is located at DDS Headquarters in Conyers, Georgia. Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Required High School diploma or GED Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Required 1 Year Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA’s until resolved. Required 1 Year Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Required 1 Year Answer user inquiries regarding computer software or hardware operation to resolve problems. Required 1 Year Bilingual – Spanish/English Required Regards, C.
Mageshwari Job Types:
Contract, Temporary Pay:
$15.00 – $20.00 per hour
Schedule:
Monday to
Friday Work Location:
In person
