Spanish Help Desk Analyst Position Available In Rockdale, Georgia
Tallo's Job Summary: The Spanish Help Desk Analyst position at Evenflow Solutions in Conyers, GA requires a bilingual candidate fluent in Spanish and English. Responsibilities include overseeing computer system performance, resolving user inquiries, and escalating tickets as needed. Minimum qualifications include a high school diploma and six months of call center experience. This contract position pays from $19.73 per hour.
Job Description
Spanish Help Desk Analyst Evenflow Solutions Conyers, GA 30013 Job Description
LOCAL CANDIDATES MUST
be Bilingual, Spanish/English Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Minimum Qualifications:
High School diploma or GED Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. Preferred Qualifications 1+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Knowledge of Apple i
OS Job Type:
Contract Pay:
From $19.73 per hour
Schedule:
Monday to
Friday Work Location:
In person
