IT Help Desk Specialist Position Available In Spalding, Georgia
Tallo's Job Summary: The IT Help Desk Specialist in Griffin, GA, provides initial user support for technical issues within the organization. Responsibilities include answering support calls, troubleshooting hardware and software, and escalating complex problems. The role requires an Associate's degree in IT or related field, with part-time hours at $34,000 per year. Benefits include 401(k) matching, flexible schedule, and tuition reimbursement.
Job Description
IT Help Desk Specialist 2.4 2.4 out of 5 stars Griffin, GA 30223 The IT Generalist will assist the Information Technology Department by providing the first line of support to users by resolving technical issues faced by users in the organization.
Responsibilities can include:
Answering and logging support calls or tickets Troubleshooting hardware (PCs, printers, phones) Resolving software issues, password resets Escalating complex problems to higher level IT staff Provide remote support Creating guides and distributing out to end users monthly Set up new user accounts Manage permissions, access rights and security roles Inventory of hardware/software Inventory of It equipment and life cycles Assist with connectivity troubleshooting Perform routine maintenance and updates
Core Competencies:
Critical thinking and logical thinking skills Keep up with the latest technological trends and complete research Ability to work as a team member and willingness to work on multiple projects
Minimum Qualifications:
Associate’s degree in information technology, Computer Science OR a related field OR Equivalent training or certifications
Job Type:
Part-time Pay:
$34,000.00 per year Expected hours: 20 – 30 per week
Benefits:
401(k) matching Employee discount Flexible schedule Life insurance Retirement plan Tuition reimbursement
Compensation Package:
Hourly pay
Schedule:
8 hour shift Day shift Monday to Friday Ability to
Commute:
Griffin, GA 30223 (Preferred) Ability to
Relocate:
Griffin, GA 30223: Relocate before starting work (Preferred)
Work Location:
In person
