Desktop Support Analyst Position Available In Lafayette, Louisiana
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Job Description
Desktop Support Analyst
CL HEBRON ENTERPRISES INC
Lafayette, LA The scope of the proposed position will include the following: Responsible for basic field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems. Responsible for basic field support hardware and software device support including troubleshooting, hardware replacement, applying prebuilt image packages. Responsible for remote software and device support and problem resolution, which includes advanced troubleshooting, installation and configuration. Experience and expertise in the following areas are
MANDATORY
: Windows Imaging and Driver Management User Profile analysis and migration Customer Service Skills Experience and expertise in the following areas are
DESIRABLE
but not mandatory: Experience in deployments with Microsoft System Center Configuration Manager Desktop and Mobile Device imaging and user transition Third party software to be migrated and handled on a case by case basis Active Directory Domain Services Troubleshooting skills with basic hardware and software components
Job Type:
Full-time Pay:
$21.48 – $22.99 per hour
Schedule:
8 hour shift Monday to
Friday Work Location:
In person
