Computer Support Specialist Position Available In Lafourche, Louisiana
Tallo's Job Summary: The Computer Support Specialist position involves providing Tier 2 support, managing hardware/software issues, and ensuring customer satisfaction. Requirements include at least 1 year of IT technical experience, knowledge of computing/networking concepts, and familiarity with standard desktop applications. Preferred skills include experience with the ServiceNow ticketing system. Responsibilities include onsite support, resolving tickets, and participating in On-Call rotation. Local/Regional candidates are preferred for this role.
Job Description
Summary:
Seeking a Computer Support Specialist to provide onsite deskside Tier 2 support and manage hardware/software issues ensuring customer satisfaction.
Job Requirements:
1 year or more IT technical experience or recent college grad Experience with hardware/new user setup, break fix for hardware/software Knowledge of computing and networking concepts and fundamentals Ability to use standard desktop load applications such as Microsoft Office, intranet, and internet functions Knowledge of computer security policies Degree in an Information Technology discipline or equivalent experience (High School or secondary diploma or equivalent)
Preferred Skills:
Familiarity with ServiceNow ticketing system
Job Responsibilities:
Provide onsite deskside Tier 2 support Image computers, replace printer toner, dispose of outdated assets, resolve trouble tickets from ServiceNow queues Set up laptops for remote workers Participate in weekend On-Call rotation Onsite role – Local/Regional candidates only
