Desktop Support Technician Position Available In Orleans, Louisiana
Tallo's Job Summary: Insight Global is hiring a Desktop Support Technician in Avondale, LA for a 9-month contract to hire opportunity. The role involves handling IT tickets, troubleshooting hardware and software issues, and providing on-site support. The salary ranges from $60,000 to $65,000, and candidates need 1-3 years of technical support experience. Active Directory and Atlassian Jira experience is required, with familiarity in SharePoint and Office 365 as a plus.
Job Description
Insight Global is seeking Desktop Support Technician in the Avondale, LA area for a 9 month contract to hire opportunity. This resource will be joining the IT team for an onsite role. You will be responsible for handling tickets that come through on local Active Directory to support multiple IT issues. This resource needs to have a proactive approach to handling tickets, will need to call people, walk to their office, or site and troubleshoot in person. Other responsibilities will include troubleshooting basic monitors, printers, password resets, connectivity issues, software and hardware updates. This will be a Tier 1-2 level helpdesk position! There will be project based work that will be required for your IT support.
Salary:
$60,000•65,000
Required Skills:
1-3 years of technical support experience (helpdesk, desktop support) Extensive troubleshooting experience Comfortable working on site, hands-on not afraid to get your hands dirty Active Directory or Atlassian Jira ticketing system experience SharePoint experience (daily usage) Great interpersonal communication, calling people, talking to people in person Nice to haves: Office 365 SharePoint experience Azure experience Strong network, fiber, cables background Former Military•HUGE Plus Insight Global rehire
