MSP IT Support Specialist Position Available In St. Martin, Louisiana
Tallo's Job Summary: MSP IT Support Specialist position available at CBM Technology in Breaux Bridge, LA, offering a salary range of $40,000 to $55,000 annually plus benefits such as health insurance, 401(k), and professional development assistance. Responsibilities include providing remote IT support, assisting with Office 365 products, and maintaining line of business applications. Qualifications include teamwork, Azure, and Microsoft Office proficiency, with an Associate's degree and 2 years of experience required.
Job Description
MSP IT Support Specialist CBM Technology – 4.0 Breaux Bridge, LA Job Details Full-time $40,000 – $55,000 a year 3 days ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Qualifications Teamwork Azure Client communication Mid-level Microsoft Office IT support SharePoint Systems & applications support 1 year Associate’s degree 2 years Microsoft Intune PowerShell Intune Full Job Description Duties and Responsibilities Provide remote IT support to end-users via phone, email, chat, and remote diagnostic tools. Offer support, installation, and updates for Microsoft Office 365 products such as Exchange, Teams, OneDrive, SharePoint, and Intune. Demonstrate comfort and proficiency with Office 365 and Microsoft Entra. Assist with support, installation, and updates for customers’ line of business applications. Provide support and updates for Servers, Storage, and Workstation devices. Deliver advanced support, installation, and updates for Backups, Restores, and Disaster Recovery Management. Gather and update documentation as needed. Resolve service tickets based on approved Standard Operating Procedures (SOPs). Participate in developing SOPs to improve processes and efficiency. Incorporate a cybersecurity-first mindset in all tasks. Work independently or with team members to diagnose problems and achieve resolution within designated Service Level Agreements (SLAs). This position requires a rotating on-call schedule, including nights, weekends, and holidays. Required Qualifications Associate Degree or higher. Two years or more of working experience. Strong initiative to learn new technologies. Not afraid to accept new challenges. Ability to troubleshoot issues effectively. Experience with Microsoft Office 365 and Microsoft Azure Entra. Effective and positive communication with customers and staff. Ability to manage multiple tasks and prioritize effectively. Professionalism. Preferred Qualifications Experience with PSA or ticketing system. Remote Monitoring and Management (RMM) experience. PowerShell experience.
Job Type:
Full-time Pay:
$40,000.00 – $55,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Parental leave Professional development assistance Tuition reimbursement Vision insurance
Compensation Package:
Bonus opportunities
Schedule:
8 hour shift Day shift Monday to Friday On call Overtime Ability to
Commute:
Breaux Bridge, LA 70517 (Required)
Work Location:
In person
