Senior IT Infrastructure Engineer Position Available In Tangipahoa, Louisiana

Senior IT Infrastructure Engineer

Job Category:

Information Technology

Requisition Number:

SENIO001335

Posting Details

Posted:

May 1, 2025
Full-Time
On-site
Locations
Hammond Main Branch
400 E Thomas St
Hammond, LA 70401, USA
Job Details
Description
Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees are our greatest asset as demonstrated in their professionalism and dedication. We encourage open communication and strive to cultivate an environment in which our employees will contribute new ideas and innovations that will help us excel. As we grow, we want YOU to join our team to help fulfill our mission of serving the banking needs in our local communities.
Our full-time employees are eligible for amazing benefits including medical, dental, vision, and basic life/AD&D insurance, prescription drug benefits, long term disability, and salary continuance (short-term disability). In addition, they get paid holidays, paid vacation and sick leave, a tuition reimbursement program, 401k, section 125 cafeteria plan, and the opportunity to earn FGB stock grants
Position Summary
The IT Infrastructure Engineer will be responsible for managing and maintaining the financial institution’s IT infrastructure across on-premises and cloud environments. This role will support enterprise systems, ensure network stability, enhance security, and provide critical IT services to the organization.

Key Responsibilities:

1.

Cloud & On-Prem Infrastructure:

Deploy, configure, and manage AWS / Azure cloud services, ensuring performance, security, and cost efficiency.
Support migration of on-premises systems to cloud environments, ensuring minimal disruption and optimal configuration for security, cost management, and performance.
Establish and manage cloud networking (VPCs, Transit Gateways, VNets, ExpressRoute, Direct Connect) to ensure secure connectivity between cloud and on-premises environments.
Administer on-prem hyper-converged infrastructure including virtual machine provisioning and maintenance and ensure data integrity.
Oversee backup operations, ensuring backup consistency and disaster recovery readiness.
Support and optimize Microsoft 365, including Exchange, SharePoint, OneDrive, and Teams.
2.

Networking, Systems, & Security:

Maintain and troubleshoot networking equipment (switches, access points, controllers).
Manage and configure network services such as DNS (Internal and External), DHCP, VPNs, VLANs, switches and firewalls.
Administer Active Directory (AD) and Group Policy for user and system access management and Intune.
Collaborate on security initiatives, including patch management, vulnerability mitigation, and compliance efforts.
Work with security teams to implement cybersecurity best practices.
3.

Automation & Process Improvement:

Participate in development and support of automation using MS Power Platform (BI, Automate, Apps)
Develop and maintain automation scripts using PowerShell or Python to streamline repetitive tasks.
Implement Infrastructure as Code (IaC) solutions for cloud and on-prem deployments.
Support automation of system monitoring, alerts, and reporting to enhance visibility and proactive issue resolution.
Create self-service IT automation workflows to improve end-user experience and reduce manual intervention.
Implement automated configuration management and compliance enforcement for servers, storage, and networking.
4.

Endpoint & User Support:

Provide Tier 2/3 support for escalated IT infrastructure issues.
5.

Operational & Strategic Contributions:

Monitor system performance, conduct capacity planning, and implement improvements.
Maintain documentation of infrastructure configurations, procedures, and troubleshooting guides.
Collaborate with vendors and service providers on infrastructure projects and support.
Contribute to disaster recovery planning and execution.
Minimum Qualifications 3-5 years of experience in IT infrastructure, system administration, or a similar role.
Experience with AWS or Azure cloud services (IaaS, PaaS, SaaS).
Strong knowledge of Microsoft 365, Active Directory, and Windows Server environments. Familiarity with Linux.
Hands-on Experience with storage solutions and backup solutions.
Expertise in either PowerShell, Python, or Ansible for automation.
Basic cybersecurity knowledge, including patching, endpoint protection, and compliance standards.
Familiarity with UniFi networking, including controller-based management.
Strong understanding of networking fundamentals (firewalls, VLANs, DNS, DHCP, VPNs).
IT certifications such as

Microsoft Certified:

Azure Administrator, AWS Solutions Architect Associate, ITIL Foundations (V4), CompTIA Network+, Security+, or CCNA are preferred.
Ability to work nights and/or weekends as needed.
Adhere to the Bank Secrecy Act (BSA) and other First Guaranty Bank policies.
This will be an onsite role with some opportunities for work from home (hybrid).
This role may require occasional travel to branch locations.
Desired Qualifications Expert IT Knowledge (Cloud/Network/Systems/Storage/Scripting)
Banking or other financial industry-related experience.
Experience with Infrastructure as Code (IaC) tools such as Terraform, ARM templates, or CloudFormation.
Knowledge of configuration management tools like Ansible or SCCM.

Key Competencies:

Strong troubleshooting and problem-solving skills with an automation-first mindset.
Ability to work independently and collaboratively to design and implement automation solutions.
Excellent communication and documentation skills.
Adaptability to new technologies and evolving business needs.
Demonstrate composure under pressure, especially during critical incidents, system outages, or escalations.
Communicates complex technical issues clearly and respectfully to non-technical colleagues and leadership.
Build trusting relationships with cross-functional teams
Responds positively and flexibly to changing priorities, new technologies, organizational directives, and situational demands, adapting troubleshooting methods without rigidly adhering to pre-existing scripts.
Takes end-to-end ownership of assigned incidents and projects, following through without requiring excessive supervision.
Proactively communicates status updates without prompting, especially during critical system events.
Champions best practices and standards, fostering a culture of operational discipline and continuous improvement.
Why Join Us?
Work in a mission-critical IT environment supporting financial services.
Gain exposure to cloud, networking, security, automation, and enterprise IT operations.
Collaborative and strategic role with the ability to impact the organization’s IT efficiency through automation.
Physical Demands and Work Environment
An employee must meet the physical demands described here to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk and hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, or reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.