Community Center Support Position Available In West Baton Rouge, Louisiana

Community Center Support 3.8 3.8 out of 5 stars Port Allen, LA 70767 WHY

YOU WANT TO WORK FOR DIRECT COMMUNICATIONS

Join our dynamic team at Direct Communications, where we are dedicated to delivering exceptional internet services to rural communities. We offer great part-time benefits of up to a 6% 401K match, generous paid time off, 10 observed holidays, financial wellness support and a personal and professional tuition reimbursement program, among many others! At Direct Communications, we are guided by our core values of integrity, growth, respect, sustainability, community, and strategic leadership, ensuring that every team member contributes to a culture of excellence and shared purpose. Come be a part of something great!

POSITION DESCRIPTION

Part-time Community Computer Center Assistants provide support and assistance to users of the community computer center. This role involves helping community members with computer usage, troubleshooting technical issues, supporting educational programs and maintaining computer equipment and the cleanliness and organization of the computer center. The ideal candidate will have strong technical skills, excellent interpersonal abilities, and a passion for community service.

RESPONSIBILITIES

Foster a welcoming and inclusive environment for all users. Provide guidance and support to users on basic computer functions, internet usage and software applications. Offer help with printing, scanning and other related tasks. Monitor and restock necessary supplies such as printer paper and ink cartridges. Troubleshoot and resolve basic technical issues related to computer hardware, software and network connectivity. Report major technical problems to Management. Enforce computer center rules and policies to maintain a safe, fair and productive environment. Support digital literacy efforts and community outreach. Maintain accurate records of computer center usage. Ensure the computer center is clean, tidy and presentable at all times. Regularly sanitize computer equipment, keyboards and workstations. Performs other administrative duties and projects as required.

SCHEDULE & QUALIFICATION EXPECTATIONS

Schedules available for 20 – 25 hours per week, Tuesday – Saturday. Must be able to work up to 7 hours, 3 to 5 days/week during Computer Center Hours. High School diploma or equivalent. Technologically savvy. Must be self-directed, dependable and committed to working when scheduled. Must be able to pass pre-employment drug and alcohol testing and background screen.

SALARY:

$16 – $17/hr

REQUIRED SKILLS

Customer Focused:

Prioritize and meet the needs of customers, ensuring their satisfaction and building positive relationships through effective communication, problem-solving, empathy and attentiveness.

Communications:

Professional, courteous, patient, diplomatic, composed in stressful situations, diffuses high-tension situations, easily builds rapport.

Decision Quality:

Good decision quality based upon analysis, wisdom, experience and judgment with solutions and suggestions turning out to be accurate over time.

Technical Learning:

Picks up technical skills and knowledge quickly, desires to learn new technologies and technical skills.

Time Management:

Uses time effectively and efficiently, concentrates efforts on the more important priorities, balances a broad range of activities.

BENEFITS

401(k) with 6% Company matching Generous paid time off (prorated 14 days in year 1 and earning more each year) 10 observed/paid holidays Tuition Reimbursement Program (professional and personal) Free internet if you live within our service footprint Direct Communications is an Equal Opportunity Employer and provider.