Help Desk Specialist 2 Position Available In Hampden, Massachusetts
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Job Description
Job Description:
Help Desk Specialist 2 7 months contract 100 % onsite fromSpringfield for first 4-5 weeks training, after potential to beonsite/remote hybrid. Make sure candidates are okay to work onsite.(hours are 7-7pm Mon-Friday).
Skills:
Role Characteristics:
Possessstrong written and oral communication skills Exhibits exceptionalCustomer Service soft skills Demonstrates strong problem solvingand troubleshooting skills to allow efficient and effective problemidentification and apply appropriate solution Illustrates highattention to incident description, detail and impact Self-motivatedand goal-oriented, capable of working in a fast paced and changingenvironment Good analytical and communication skills, soundjudgment, and the ability to work effectively with all supportareas Call center environment
