GXP IT Operations Engineer Position Available In Norfolk, Massachusetts
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Job Description
The Role:
We are seeking an experienced and versatile IT/OT Systems Engineer to support and maintain both the infrastructure and application layers of our manufacturing environment. This role is ideal for a technically adept professional who thrives at the intersection of Information Technology and Operational Technology—able to switch from troubleshooting server and network issues one day, to resolving MES or DeltaV system problems on the manufacturing floor the next. Able to work closely with Digital Core teams like cybersecurity and enterprise technologies, to manufacturing operators and plant management. You will play a key role in ensuring the reliable operation of systems critical to Good Manufacturing Practices (GMP), including the infrastructure (network, wi-fi, virtual servers, backups), and the underlying applications that run on them (Syncade, DeltaV, PI, BMS, Thin Manager, analytical instruments). You will be part of a global team supporting manufacturing plants and labs in multiple countries.
Here’s What You’ll Do:
Collaborate with digital teams to develop an effective and efficient approach for seamlessly integrating IT/OT infrastructure and capabilities with world class research science Work collaboratively with automation engineers, plant engineers, lab engineers, scientists, and operations teams to effectively support the design, deployment and retirement, of manufacturing and lab systems by defining and following an SLA with your stakeholders Provide recommendations to the business on IT/OT solutions to meet requirements and objectives Work to ensure that concerns regarding change management, security, technical infrastructure and systems integration are considered for all Manufacturing and Lab Systems projects Support compliance and understand GxP processes. Understand
IQ/OQ/PQ
validation process for computer systems Maintain and troubleshoot Windows servers, virtual machines (VMware), and network infrastructure Support domain services (Active Directory, DNS/DHCP) and backup/recovery systems Support manufacturing systems such Syncade, DeltaV, OSI PI, BMS, HMIs, Solo VPE, and various analytical instruments and label printers Understand and assist in business continuity plans/disaster recovery for manufacturing and lab systems Understand and assist in implementation of cybersecurity applications and troubleshoot issues Understand and assist network topology design of manufacturing and lab systems Here’s What You’ll Need (Basic Qualifications): Bachelor’s degree in Computer Science, Information Technology, Industrial Engineering, physical science or related field or relevant experience 6+ years of experience working with IT/OT infrastructure in manufacturing, lab systems, control systems and building management systems Experience with IT/OT implementation with DCS, MES, BMS, PLC, OPC, HPLC, GC, LIMs, lab analyzers Prior experience working for a Pharmaceutical company required Experience working with virtual environment (VMware/Hyper-V) and/or cloud platform (AWS preferred) Experience working with RDBMS (SQL Server or Oracle) Experience working with application and web server (IIS) Experience working with backup/recovery systems (Acronis, Veeam, N2WS, etc.) Experience working with Cybersecurity endpoint protection applications (Crowdstrike, Symantec, McAfee, Carbon Black, etc.) Experience working with infrastructure tools (Dynatrace, Pager Duty, Splunk) Understanding of network routing, switching and firewall concepts Here’s What You’ll Bring to the Table (Preferred Qualifications): Creative, analytical, and strong problem-solving skills and a whatever it takes’ attitude Ability to liaison between IT, Automation, Engineering, Manufacturing, QC, and QA teams Work independently, with limited direction, to achieve expected results Adapt well under pressure to any given situation that may arise, in a professional manner and with positive results, in support of a multi-location, 24×7 environment Take the initiative to drive and effect change in a dynamic, high standards environment while maintaining a positive approach with management and peers Operates with a highly collaborative work style, and possess strong interpersonal skills with the ability to build successful professional working relationships Work effectively in a cross-functional, fast-paced project environment A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative At Moderna, we believe that when you feel your best, you can do your best work. That’s why our US benefits and global well-being resources are designed to support you—at work, at home, and everywhere in between. Best-in-class healthcare coverage, plus a suite of voluntary benefit programs to support your unique needs A holistic approach to well-being, with access to fitness, mindfulness, and mental health support Lifestyle Spending Accounts to personalize your well-being journey Family planning and adoption benefits Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown Savings and investment opportunities Location-specific perks and extras About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. Our Working Model As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. Moderna is a smoke-free, alcohol-free, and drug-free work environment. Equal Opportunities Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Accommodations We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com. Export Control Notice This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license. #LI-CK1 – Our Mission and Vision At Moderna we are pioneering the development of a new class of drugs made of messenger RNA (mRNA). This novel drug platform builds on the discovery that modified mRNA can direct the body’s cellular machinery to produce nearly any protein of interest, from native proteins to antibodies and other entirely novel protein constructs that can have therapeutic activity inside and outside of cells. We have a clear mission to propel the field of mRNA science forward and deliver new medicines to patients and a unique vision for how to achieve this mission.
Our Mission:
To deliver on the promise of transformative messenger RNA (mRNA) science to bring new medicines to patients.
Our Vision:
To unlock the potential of mRNA by establishing an ecosystem of teams and partners that will work together to develop the broadest possible array of drugs, across diverse therapeutic areas and routes of administration, for serious diseases that are not treatable today. Third Party Staffing Agencies Moderna does not accept unsolicited resumes from any source other than directly from candidates. For the protection of all parties involved in the recruiting process, resumes will only be accepted from recruiters/agencies if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position. Unsolicited resumes sent to Moderna from recruiters/agencies do not constitute any type of relationship between the recruiter/agency and Moderna and do not obligate Moderna to pay fees if we hire from those resumes. Reasonable Accommodation Notice Moderna will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Please inform the company’s personnel representative by calling 617-460-9346 or emailing humanresources@modernatx.com if you need assistance completing any forms or to otherwise participate in the application process. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Return Home