ID Badge Operator Position Available In Suffolk, Massachusetts

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The Brigham and Women’s Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Summary:

Responsible for managing the issuance, maintenance, and deactivation of identification badges and access control systems for staff, visitors, and contractors. This role involves working with the organization’s Information Systems (IS) team to ensure that all badges are issued according to security protocols, that access to restricted areas is properly controlled, and that any issues related to badge access or security are resolved promptly. Does this position require Patient Care?

No Essential Functions:

• Issue, activate, and deactivate hospital identification badges for staff, contractors, and visitors, ensuring accurate access levels based on job roles and responsibilities.
• Work closely with hospital departments to verify access requests and ensure that badges are issued in compliance with security policies and procedures.
• Maintain accurate records of all issued badges, ensuring that information is up-to-date and properly logged.
• Monitor and update the hospital’s access control systems, including badge expiration dates, security clearance levels, and restricted areas.
• Handle requests for lost, stolen, or damaged badges and issue replacements in accordance with hospital security protocols.
• Coordinate with the Information Systems (IS) department and security teams to troubleshoot issues related to badge access and resolve any technical or operational problems.
• Assist with troubleshooting and resolving access issues, including deactivating badges for terminated or transferred employees. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Administrative and/or security experience 1-2 years required Knowledge, Skills and Abilities
• Strong understanding of access control systems and badge issuance processes.
• Excellent attention to detail to ensure accuracy in badge issuance, tracking, and recordkeeping.
• Basic troubleshooting skills to resolve issues related to badge access or security systems.
• Good communication skills, with the ability to interact with hospital staff, contractors, and visitors in a professional manner.
• Proficiency in computer systems, including Microsoft Office Suite and access control management software.
• Ability to maintain confidentiality and handle sensitive information in accordance with hospital policies and HIPAA regulations.

Additional Job Details (if applicable) Physical Requirements Standing Occasionally Walking Occasionally Sitting Constantly Lifting Occasionally Carrying Occasionally Pushing Rarely Pulling Rarely Climbing Rarely Balancing Occasionally Stooping Occasionally Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Occasionally Gross Manipulation (Handling) Constantly Fine Manipulation (Fingering) Frequently Feeling Constantly Foot Use Rarely Vision

• Far Constantly Vision
• Near Constantly Talking Constantly Hearing Constantly Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

EEO Statement:

The Brigham and Women’s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857

• 282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.