IT Help Desk Support Position Available In Penobscot, Maine

IT Help Desk Support Dahl-Chase Diagnostic Services 417 State Street, Bangor, ME 04401

Duties:

This position serves the role as on-site helpdesk support for a busy lab supporting additional sites. Responsibilities include maintenance of computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions. Primary responsibilities will be the helpdesk support and helpdesk ticketing. Projects will involve the assisting in design, analysis, maintenance and implementation of LAN/WAN equipment and networks and perform system administration of microcomputers and virtual server environments. On-call is required on a rotating basis.

Qualifications:

Bachelor’s degree in a technical field or five to 7 (5-7) years’ experience working on complex IT projects and system planning. Must have a minimum of three years’ experience in a large local area network environment, designing and analyzing network systems. Must be proficient with Windows operating systems, Active Directory, MS Exchange, virtual server environments- Nutanix preferred, Sophos firewalls and endpoint protection, Terminal Services, SQL Server, Rubrik backup services and disaster recovery, Mitel phone systems, and physical networking skills.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Compensation Package:

Hourly pay

Schedule:

8 hour shift Day shift On call Ability to

Commute:

Bangor, ME 04401 (Preferred) Ability to

Relocate:

Bangor, ME 04401: Relocate before starting work (Preferred)

Work Location:

In person