IT Support Engineer Position Available In St. Charles, Missouri

IT Support Engineer 3.6 3.6 out of 5 stars 17 Research Park Dr Ste 100, Saint Charles, MO 63304 IT Support Engineer On-Site | St. Charles, MO Full-Time | Monday – Friday, 8:00 AM – 5:00 PM Join the Team Behind the Uniform Since 1967, Propper has been a trusted supplier to the U.S. military, law enforcement, and public safety professionals-outfitting those who serve with durable, high-performance gear. You may not know our name, but you’ve seen our work. Now, we’re looking for a skilled and motivated IT Support Engineer to help support the technology that powers our mission. What You’ll Do As the face of our IT department, you’ll support internal users with a variety of technical issues-from software and hardware troubleshooting to network and server management. You’ll play a key role in maintaining a secure, efficient, and user-friendly IT infrastructure across the organization.

Key Responsibilities:

Provide Tier 1 and Tier 2 support for on-site and remote users. Troubleshoot hardware, software, networking, and cybersecurity issues. Manage user accounts in Active Directory and Microsoft Exchange. Maintain inventory of company devices and software. Track, document, and analyze help desk metrics. Manage telecommunications systems and vendors (Verizon, AT&T, Spectrum). Set up new users and systems; deliver training as needed. Ensure high standards of customer service across departments. Why Join Propper? We invest in our people-not just with competitive wages and bonuses, but with a culture of growth, wellness, and respect. Here’s what we offer: Competitive Pay based on experience and skill set Annual Performance Bonus Potential Comprehensive Benefits (Medical, Dental, Vision, HSA/FSA) PTO Begins Day One + 8 Paid Holidays Onsite Gym -available to all employees, free of charge 401(k) Plan + Company-Paid LifeDisability Insurance Opportunities for Career Advancement Supportive, Down-to-Earth Culture focused on work-life balance and professional growth What You’ll Bring Bachelor’s degree in IT, Computer Science, or a related field 2-3+ years of hands-on IT support experience Working knowledge of Windows OS, Office 365, Active Directory, Exchange Familiarity with both Windows and Linux environments a plus Experience supporting SaaS tools and telecom systems (Cisco or similar) Strong communication skills with a customer-service mindset Detail-oriented with the ability to manage multiple priorities and work independently You’re a Great Fit If You… Thrive in a fast-paced, collaborative environment Enjoy solving problems and making technology work better for people Are highly organized and love staying ahead of issues Want to make a meaningful impact in a mission-driven company Ready to bring your skills to a team that supports those who serve? Apply today and become part of the Propper legacy.