Procore Support Engineer Position Available In St. Louis City, Missouri
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Job Description
Procore Support Engineer
Clayco
- St.
Louis, MO, United States
Tagged:
Information Technology
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the “art and science of building,” providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
The Role We Want You For
We are looking for an experienced Procore Application Support Engineer to join our team based in St. Louis, MO. This individual will play a key role in the design, configuration, and administration of our Procore platform during and after our PMIS system transition. The ideal candidate has strong technical knowledge of Procore, understands system integrations, and thrives in a collaborative environment.
The Specifics of the Role
Understand Clayco’s processes, policies, and technologies interacting with Procore
Participate in system design sprints to align the implementation with best practices and business needs
Configure and set up the Procore system with guidance from Procore’s remote administration team
Assist in system testing and support future-state system enhancements tracking
Serve as the primary administrator for Clayco’s Procore platform
Maintain data integrity across enterprise and project levels
Troubleshoot technical issues and coordinate with Procore Support as needed
Design and improve system workflows to support project oversight
Collaborate with cross-functional groups to identify workflow gaps and deliver tailored solutions
Monitor performance and recommend enhancements
Deliver training and provide ongoing support to users
Create user guides, documentation, and training materials
Offer one-on-one guidance as needed
Generate and refine reports to monitor budgets, schedules, and tool usage
Work with various departments to provide actionable insights through reporting
Collaborate across teams to align system functionality with company goals
Act as liaison between Procore and other business systems
Stay informed on Procore updates and industry trends
Identify and implement system enhancements and automation opportunities
Manage and prioritize feedback-driven improvements
Requirements
5+ years of hands-on Procore experience at a superuser level
Experience creating and managing Procore workflows
Strong technical understanding of Procore configuration and system integration
Excellent troubleshooting and problem-solving skills
Strong communication skills with the ability to support and train users
Ability to work collaboratively with cross-functional teams
Procore Certification or equivalent
Experience in construction or project management, preferably on large-scale projects
Knowledge of integrations with systems like CRM, JDE, and Textura
Familiarity with managing multiple Procore instances
Awareness of industry best practices and trends in construction tech
Some Things You Should Know
No other builder can offer the collaborative design-build approach that Clayco does.
We work on creative, complex, award-winning, high-profile jobs.
The pace is fast!
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Why Clayco?
2024 Best Places to Work
- Crain’s Chicago Business, St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal
2024 ENR Midwest - Midwest Contractor (#1)
2024 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5)
2024 ENR Top 100 Green Contractors - Green Contractor (Top 5)
Benefits
Discretionary Annual Bonus:
Subject to company and individual performance
Comprehensive Benefits Package Including:
Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
Job # 2176