Application/Help Desk Support – Onsite Position Available In Hinds, Mississippi

Job summary:

Title:

Application/Help Desk Support –

Onsite Location:

Jackson, MS, USA Length and terms: Long term – W2 or C2C Position created on 06/20/2025 03:49 pm Job description:

• Very long term project; initial PO for 1 year but expected to go for multiple years
• Webcam interview
• Onsite
• Description Position Description and Job Skill Set + Acquire knowledge of the new vital records database management system.

+ Answer incoming calls, online and email requests for assistance with the vital records database management system. + Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system. + Provide technical support to the Vital Records staff related to the vital records system, data modernization and interoperability projects. + Support development and maintenance of enhanced Vital Records business processes and data transfer to state andfederal partners. Required Skills/Experience + Capacity to assist external and internal stakeholders to learn and use the new vital records data management system. + Ability to effectively communicate with coworkers involved in the collection, management and development of agency data resources in order to advance the agencys data modernization goals. Preferred + Provide any skills/experience that would be helpful for the candidate to possess but not required.

Examples:

Previous supervisory + experience, WebLogic experience helpful, etc. + Experience working with or for government entities on data and/or IT related projects. + Experience working with Vital Records. Contact the recruiter working on this position: The recruiter working on this position is Raghu His/her contact number is +(1) () His/her contact email is raghu@msysinc.com Our recruiters will be more than happy to help you to get this contract.