Help Desk Support Technician Position Available In Hinds, Mississippi
Tallo's Job Summary: The Help Desk Support Technician position at saipro systems llc in Jackson, MS entails providing remote and onsite support to customers. The ideal candidate should have experience in desktop/laptop troubleshooting, software installation, hardware implementation, and active directory administration. Strong communication skills and proficiency in supporting M365 Applications are essential. The pay is $30.00-$35.00 per hour for a 40-hour work week. Onsite work in Jackson, MS is required.
Job Description
Help Desk Support Technician saipro systems llc 3771 Eastwood Dr, Jackson, MS 39211 job:
Help Desk Support Technician
-
SME Level Location:
Jackson, MS work arrangement: onsite ( 8
- 5 pm ) note: looking locals or person who is ready to relocate duration: 2/28/26 + possible extension Job description: Selected candidate’s role will focus on providing all levels of support to our customer base, both remotely and onsite.
Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in DesktopLaptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for M365 Applications. Must be good at organizing, prioritizing, and planning. Candidate must be able to update and maintain Help Desk records in accordance with established support procedures. Candidate must also have excellent communication skills. Skills Experience working in a help desk environment
- 3 years Experienced with providing support for M365 Applications
- 3 years Experience providing remote assistance using various platforms
- 3 years Experience in desktoplaptop troubleshooting, and software installation
- 3 years Hardware Implementation and Deployment
- 3 years Basic Active Directory Management
- 3 years 3 references Three (3) references of submitted candidates required.
Please provide the following information. Must submit with resume. First/last name of reference Title Company Name Job title of contractor while reporting to this supervisor/manager Telephone number Email Address (if available) Preferred skills Microsoft O365 experience
BMC Footprints Help Desk Experience MAC OS Experience Job Type:
Contract Pay:
$30.00
- $35.
00 per hour Expected hours: 40 per week
Schedule:
8 hour shift Ability to
Commute:
Jackson, MS 39211 (Required) Ability to
Relocate:
Jackson, MS 39211: Relocate before starting work (Required)
Work Location:
In person
