Help Desk Support Technician Position Available In Hinds, Mississippi
Tallo's Job Summary: The Help Desk Support Technician position at Infinite Computing Systems in Jackson, MS offers a contract with a pay rate of $28 - $32 an hour. The role requires 3 years of desktop and laptop troubleshooting experience, software deployment, and Active Directory management. Responsibilities include providing Tier 1 support, troubleshooting, software installations, and hardware deployments.
Job Description
Help Desk Support Technician Infinite Computing Systems – 3.7 Jackson, MS Job Details Contract $28 – $32 an hour 1 day ago Qualifications Desktop support Help desk support experience Management Software troubleshooting Software deployment Laptop (troubleshooting support) Mid-level 3 years Desktop (troubleshooting support) User support Mac OS 1 year Communication skills Active Directory Active Directory management Help desk
Full Job Description Job Title:
Help Desk Support Technician Location:
Jackson, MS 39211
Duration:
12
Months Job Description:
The Help Desk Support Technician will serve as the first point of contact for IT support, providing both remote and onsite assistance. The ideal candidate will be experienced in desktop/laptop troubleshooting, software installation, hardware deployment, and Active Directory management. Strong communication, organizational, and documentation skills are essential.
Responsibilities:
Provide Tier 1 support for hardware, software, and M365 applications Troubleshoot desktops, laptops, and peripherals Perform software installations and hardware deployments Manage and document support tickets Assist users via remote support platforms Conduct basic Active Directory tasks (password resets, account unlocks, etc.) Required Experience (Minimum 3 Years Each): Help Desk support environment Microsoft 365 support Remote assistance tools Desktop/laptop troubleshooting & software installs Hardware implementation and deployment Basic Active Directory management
Preferred Skills:
Microsoft O365 expertise BMC Footprints Help Desk experience macOS support experience
Job Type:
Contract Pay:
$28.00 – $32.00 per hour Expected hours: 40 per week
Schedule:
Day shift Monday to
Friday Experience:
- Help Desk support environment: 3 years (Required) Microsoft 365 support: 3 years (Required)
- Remote assistance tools: 3 years (Required)
- Desktop/laptop troubleshooting & software installs: 3 years (Required)
- Hardware implementation and deployment: 3 years (Required) Basic Active Directory management: 1 year (Required) Microsoft O365 expertise: 1 year (Required)
BMC Footprints Help Desk :
1 year (Preferred) MacOS support : 1 year (Preferred)
Work Location:
In person
