Office & IT Support Specialist (Part-Time to Full-Time) Position Available In Jackson, Mississippi
Tallo's Job Summary: Simple Solutions IT in Moss Point, MS is hiring an Office & IT Support Specialist for a part-time to full-time role. Responsibilities include managing help desk tickets, light accounting, office operations, and providing level one IT support. The ideal candidate has organizational skills, basic bookkeeping experience, and a willingness to learn IT basics. Competitive hourly rate with growth opportunities available.
Job Description
Office & IT Support Specialist (Part-Time to Full-Time) Simple Solutions IT Moss Point, MS 39562 • Hybrid work
Location:
Pascagoula/Moss Point, MS – Hybrid (Some Remote Work Available)
About Us:
We’re a growing Managed Service Provider (MSP) based in Pascagoula/Moss Point, MS, delivering reliable IT solutions to businesses, including law firms and professional services. Our close-knit team values collaboration, innovation, and exceptional client service. Join us to make a difference in a supportive, tech-driven environment!
Job Overview:
We’re seeking a versatile Office & IT Support Specialist to manage phone and help desk tickets, handle light accounting, oversee office operations, and provide level one IT support. This role is perfect for someone eager to learn, build customer relationships, and grow with our team. Start part-time (20-25 hours/week) with the opportunity to transition to full-time based on performance and business needs.
Responsibilities:
Answer phones and manage inbound help desk tickets using AutoTask, resolving level one IT issues (e.g., password resets, software troubleshooting). Perform light accounting tasks, such as invoicing and expense tracking, using QuickBooks or similar tools. Manage office operations, including scheduling, email correspondence, and supply ordering. Build and maintain customer relationships through follow-up calls and professional communication. Provide basic IT support for Microsoft 365, desktops, and laptops, with a willingness to learn new technical skills. Collaborate with our team to ensure seamless client experiences.
Requirements:
Strong organizational and multitasking skills to handle phones, tickets, and office tasks. Basic experience with bookkeeping (e.g., QuickBooks, Xero) and office management. Familiarity with IT basics (e.g., Microsoft 365, troubleshooting, help desk tools) or a desire to learn. Excellent communication skills for customer interactions and follow-ups. Eagerness to develop new skills in a fast-paced tech environment. Comfort with hybrid work (some in-office in Pascagoula/Moss Point, MS, and remote/on-site flexibility).
Preferred:
Certifications like QuickBooks Certified User, Microsoft Office Specialist, or CompTIA IT Fundamentals. Why Join Us?
Flexible Work:
Enjoy a hybrid schedule with some remote work to balance your life.
Growth Opportunities:
Learn new IT and business skills with hands-on training and mentorship.
Supportive Culture:
Work in a collaborative, inclusive team that values your contributions.
Career Path:
Start part-time with the potential to grow into a full-time role.
Compensation:
Competitive hourly rate based on experience. Opportunity for full-time benefits, including [list any benefits, e.g., health insurance, paid time off, etc., if applicable].
Job Types:
Full-time, Part-time Pay:
$15.00 – $26.41 per hour Expected hours: 20 – 45 per week
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Schedule:
Monday to
Friday Work Location:
Hybrid remote in Moss Point, MS 39562
