Geek Squad Agent (Retail Store) Position Available In Alamance, North Carolina
Tallo's Job Summary: As a Geek Squad Agent at Best Buy in Graham, NC, you will be the primary contact for customers needing technology assistance. Your responsibilities include providing prompt and helpful service, understanding technology issues, setting up and repairing devices, and effectively communicating with other agents. Basic qualifications include retail or customer service experience, a passion for technology, and adaptability in a fast-paced environment. The role offers competitive pay, employee discounts, and support for overall well-being. Join us in enriching lives through technology and unlocking unique career opportunities.
Job Description
All Best Buy Jobs
Geek Squad Agent (Retail Store) – Full Time
Best Buy – Graham, NC
Posted on 05/06/25 (
Ref:
NCWRUH8Siq)
As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you’ll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help set up and repair technology devices for customers
Monitor service queues and provide accurate status updates to customers
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience in working in retail or customer service
Passion for technology and desire to solve problems
Must be able to adapt and learn new skills in a fast-paced industry
Ability to work a flexible schedule, including holidays, nights and weekends
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life – in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.—
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Position Type:
Part time
Pando
Logic.
Category:
Installation & Maintenance, Keywords:
Electrical Appliance Service Technician, Location:
Graham, NC-27253
