Desktop Support Technician Position Available In Buncombe, North Carolina

Desktop Support Technician
Desktop Support Technician
Asheville, North Carolina
Onsite
Contract
$19.96/hr – $22/hr
Our client is looking for a Desktop Support Technician for a 3-month contract in Asheville, NC 28803.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration:

3 months
Required Skills & Experience
2 years’ experience supporting PC Hardware and software.
Solid experience and understanding of IT services and products – including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
Ability to handle multiple projects.
Experience working in an enterprise environment.
Be physically able to lift up to 40lbs, bend, crawl, and lay in order to support customer computer systems.
Excellent customer service skills
A+ Certification is a plus
What You Will Be Doing
Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware.
Maintain, analyze, and troubleshoot, software and computer peripherals.
Ability to set up, configure, and add all hardware.
Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes.
Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer’s site.
Back up and burn end user data.
Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users’ technical issues across the program.
Assist Site Leader in the execution of established processes and escalations.
Be able to be on feet and physically walk potentially a good portion of the day while visiting customers work area.
You will receive the following benefits:
Medical Insurance – Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Kenny Edgerton

Specialization:

Technical Support