Computer/ Smart Device Technician Position Available In Cabarrus, North Carolina

Computer/ Smart Device Technician uBreakiFix Concord, NC Job Details Full-time $13

• $16 an hour 13 hours ago Benefits Employee discount Qualifications Operating systems Soldering Software troubleshooting Customer service Analysis skills Entry level Mobile devices

Full Job Description Hourly:

starting at $13.00 to $16.00 depending on experience. Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Soldering and console experience would be best.

Tasks and Responsibilities:

• Diagnose, troubleshoot and repair devices
• Provide recommendations for problem resolution
• Explain complex technical issues to customers in a non-technical, simple to understand manner
• Provide repair and replacement estimates to customers
• Ensure that all repairs meet or exceed uBreakiFix quality standards
• Greet customers in a friendly manner and maintain a positive work environment
• Answer phone calls to the store with a professional, courteous and friendly demeanor
• Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
• Keep track of all devices and inventory while safeguarding all store stock
• Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
• Maintain the cleanliness and professional appearance of the store

Note:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of

• personnel so classified, and they may change at any time.

UBREAKIFIX

is an equal opportunity employer

M/F/D/V Job Type:

Full-time Pay:

$13.00

• $16.

00 per hour

Benefits:

Employee discount

Supplemental Pay:

Bonus opportunities Commission pay

Work Location:

In person