IT Support Technician Position Available In Cabarrus, North Carolina

This job posting is for a contingent resource on assignment with Corning Incorporated. This position could provide you with an opportunity to help Corning push the boundaries of technology while enjoying the benefits of working for Magnit. Magnit is a leading, global professional services and technology company and a certified “Great Place to Work” Magnit has been a leader in contingent workforce management since 1991 and work with leading Fortune 500 companies and other large organizations across the world.

Job Title:

• IT Support Technician
• The IT Support Technician will be responsible for providing onsite and remote support for end-users at Corning’s Concord plant. This role performs technical duties and activities within prescribed time frames in the manufacturing and office environments supporting a range of equipment including PCs, printers, servers, limited network/RF support, etc.

• Responsibilities:

• + Responsible for the acquisition, installation, and maintenance of hardware and software technology.

+ Responds to requests and incident tickets for first level support to users (onsite and remote) on any IT related matter. Escalation to levels 2 and 3 when applicable. + Management of spares and assets inventory in the Inventory management tool. + Training of end-users and communication on Corporate IT initiatives, best practices, or any other relevant IT-related topics. + Participation in any plant IT-related activities on offices and manufacturing systems. + Proposes and implements solutions to improve and solve routine problems. + Assist with management of hardware refresh projects – PC’s, printers, timeclocks. + Supports new hires onboarding by introducing them to Corning hardware, software, and IT policies. + Follows standard operating procedures. + Maintains and ensures confidentiality of information / materials. + Gives periodic status reports in written and verbal formats. + Always focused on safety.

• Education and Experience:

• + Associate degree in IT-related field preferred or High school diploma with equivalent years of experience in a similar role. + Relevant certifications a plus. + 3+ years’ experience in an IT support role working with end-users. + 3+ years’ experience working with computer hardware and software, including installation and maintenance.
• Required Skills
• + Technical knowledge of computer hardware, computer software, printers, and peripheral equipment. + Limited knowledge of LAN/WAN equipment and topology. + Advanced knowledge of Windows OS and MS Suite.
• Desired Skills
• + General knowledge of mobile technology. + General knowledge of “ticketing systems” (ServiceNow). + Effective organization, and planning skills, with ability to handle changing priorities. + Excellent communications, interpersonal and influencing skills. + Must be a self-starter, able to work in team environment and motivate others.

• Pay Transparency:

• + This is the pay range that Magnit reasonably expects to pay someone for this position is
• $21.43/hour – $28.57/hour

•. +

Benefits:

Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

QUALIFICATION/ LICENSURE

: +

• Work Authorization :

• Green Card, US Citizen, Other valid work visa +
• Preferred years of experience :
• 3+ Years +

• Travel Required :

• No travel required +
• Shift timings:

•

Hours/Work Schedule:

Monday thru Friday, 9 AM to 5 PM Job LocationMidland, North Carolina Pay

USD 21.43 – USD 28.57

Per Hour Contract Duration12 month(s) ApplyWe prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.