IT Support Technician – Part Time Position Available In Carteret, North Carolina

IT Support Technician – Part Time Town of Morehead City, NC Morehead City, NC

MOREHEAD CITY

, located on the beautiful Crystal Coast in eastern North Carolina, is seeking a qualified and professional candidate for the position of Part Time IT Support Technician. The Part-Time IT Support Technician provides front-line technical support to City staff for a variety of systems and devices. This position requires a working knowledge of computer hardware, software, networking principles, and IT troubleshooting methods. The role is supervised by the Information Technology Director and supports City departments in maintaining and improving IT operations. This position is approved for the FY2026 fiscal year and will not begin before August 1, 2025. Essential Duties Include (but are not limited to): Installs, configures, troubleshoots, and maintains workstations, peripherals, mobile devices, VoIP phones, and related systems. Responds to technical support requests via helpdesk, phone, email, or in person, tracks issues through a ticketing system. Implements workstation security measures; performs imaging and deployment of system packages and software. Creates and maintains technical documentation, including SOPs, user guides, and asset records. Performs proactive system maintenance and resolves user issues efficiently. Provides basic training to users on new or updated systems and software. Supports after-hours maintenance and participates in upgrades or emergency response as needed. Ensures compliance with CJIS, HIPAA, and PCI DSS standards in handling protected data. Pursues continuing education and performs related duties as assigned.

Ideal Candidates Will Have:

Associate’s degree in Information Technology or a related field; or three (3) or more years of relevant IT support experience. Knowledge of personal computers, basic networking, workstation imaging, application deployment, and helpdesk support practices. Certifications such as CompTIA A+, Network+, or Security+ are desirable. Familiarity with Active Directory, Office 365, Dell hardware, PowerShell, and local government IT operations preferred.

Position Details:

This is a part-time, hourly position performed on-site. This is not a remote-work IT position. Work schedules may vary depending on operational needs and will include occasional after-hours/on-call work for system maintenance and/or upgrades. This position requires the ability to lift and handle equipment and navigate both office and technical environments.

Special Requirements:

Valid North Carolina Driver’s License required.

Salary Range:

$27.49 to $38.49 per hour. Salary placement commensurate with qualifications and experience.

To Apply:

If you are interested in this opportunity to support and secure this municipality, please submit a cover letter, resume, and a City application found at https://moreheadcitync.org/247/Employment-Application. Questions may be directed to the Human Resources Department via email HR@Moreheadcitync.org. Morehead City is an Equal Opportunity Employer.

Application Deadline:

Open Until Filled / EOE Qualifications

• Associate’s degree in Information Technology or a related field; or three (3) or more years of relevant IT support experience.
• Knowledge of personal computers, basic networking, workstation imaging, application deployment, and helpdesk support practices.
• Certifications such as CompTIA A+, Network+, or Security+ are desirable.
• Familiarity with Active Directory, Office 365, Dell hardware, PowerShell, and local government IT operations preferred.

Miscellaneous Information This is a part-time, hourly position performed on-site. This is not a remote-work IT position. Work schedules may vary depending on operational needs and will include occasional after-hours/on-call work for system maintenance and/or upgrades. This position requires the ability to lift and handle equipment and navigate both office and technical environments. Job Details Category Information Technology (IT) Status Open Salary $27.49 to $38.49 per hour. Posted June 19, 2025 1:00 PM Closing July 21, 2025 5:00 PM