Desktop Support Technician Position Available In Durham, North Carolina
Tallo's Job Summary: Seeking a Desktop Support Technician in Durham, NC, offering $21.00 - $22.50 per hour. Responsibilities include providing technical support, troubleshooting hardware/software issues, managing user accounts, and improving IT infrastructure. Requires computer management proficiency, help desk experience, and excellent customer service skills. Job Types: Contract, Temp-to-hire. Benefits include dental, health, and vision insurance.
Job Description
Desktop Support Technician 4.7 4.7 out of 5 stars Durham, NC 27703 Job Summary We are seeking a skilled and motivated Desktop Support Technician to join our IT team. The ideal candidate will provide technical support to end-users, ensuring efficient operation of computer systems and IT infrastructure. This role requires strong communication skills and the ability to troubleshoot hardware and software issues effectively. Duties Provide first-level support for desktop hardware, software, and network issues. Assist users with troubleshooting and resolving technical problems via help desk tickets, phone, or in-person. Manage user accounts and permissions in Active Directory. Configure and maintain VPN connections for remote users. Support LAN connectivity issues and ensure proper network administration. Install, configure, and update operating systems and applications on user workstations. Document solutions and maintain accurate records of support requests in the help desk system. Collaborate with other IT staff to improve IT infrastructure and processes. Requirements Proficiency in computer management, including troubleshooting hardware and software issues. Experience with help desk operations and providing excellent customer service. •
Job Types:
Contract, Temp-to-hire Pay:
$21.00 – $22.50 per hour Expected hours: 8 per week
Benefits:
Dental insurance Health insurance Vision insurance
Schedule:
8 hour shift Day shift
Work Location:
In person
