IT Project Engineer Position Available In Durham, North Carolina

IT Project Engineer
Raleigh-Durham, NCFull-TimeProjects$63.10k – $69.73k / year
Job OpeningsIT Project Engineer
We’re looking for IT professionals who will thrive working with WorkSmart’s small business and corporate clients to help them support, manage, and plan their IT infrastructure. Mainly operating in Windows environments, most of our clients are small businesses with little or no IT expertise in-house. We’re not just looking for the best technical talent, we’re also looking for folks who interact well with users – whether they’re administrative staff or the business owner!
Project Engineers are IT professionals who thrive working with small business and corporate clients to help plan, design, and implement their IT infrastructure. Along with technical expertise and offsite setup, this role requires regular, onsite interaction with clients as we work to update, or completely overhaul, their technical environment.
A successful candidate will coordinate with other departments for a high level of customer service, be curious, look for improvements, and be critical of existing procedures and policies to continually improve the client experience. Core Responsibilities
Install, configure and upgrade enhancements to software and hardware
Implement network systems and migrations
Oversee the planning, design and on-site implementation of system engineering projects
Provide technical direction in-line with business goals.
Train, mentor, and support systems engineers.
Deliver outstanding customer service and support to WorkSmart clients, including escalation of client issues Ability to identify, prioritize, and escalate issues appropriately
Requirements
Willingness to travel to client sites (30-40%+ local travel)
5+ years of experience in a technical engineering role
5+ years of system administration
5+ years of virtualization, IT consulting
5+ years of network support
3+ years of Microsoft Azure
3+ years of Microsoft SQL Server
Bonus points for these certifications: CompTIA A+ Certification, CompTIA Network+, CompTIA Security+, Microsoft Certified IT Professional(MCITP)
You’ll also need:
Excellent communication skills (written and verbal)
Excellent documentation and record-keeping skills
The desire and ability to learn new technology
Employees will work at client sites, in our office, and remotely.
Benefits
This is a full-time salaried position with excellent benefits.
Overtime pay, even though it is a salaried position (Fluctuating Work Week)
Health, Dental, and Vision insurance
Short- and Long-Term Disability, plus Basic Life, at no cost to you
401(k) with corporate match
Wellbeing reimbursement
Up to 4 paid days per year for volunteer activities
Core Values
Our core values define our culture and how we approach working with clients, hiring new teammates, and rewarding each other, and they even allow us to consider when someone is not a good fit. We all use these core values as a filter through which we make decisions. By embodying these values as an organization and as individuals, we will continue to grow and succeed.
Do the Right Thing
Choose the right thing, even when it’s hard
Opt for flexibility when it makes things better
Bring both heart & hustle
Put People First
Care about the person behind the screen
Show compassion
Cultivate collaboration
Own It
Be the start of the solution
Bring the right people in
Commit to the outcome
Be Curious
Ask questions in tough situations
Seek to understand diverse perspectives
Try new things; embrace uncertainty