Help Desk Analyst Position Available In Forsyth, North Carolina

Our client, a leading provider of financial services, is seeking a Help Desk Analyst to join their team. As a Help Desk Analyst, you will be part of the IT Department supporting various branches. The ideal candidate will have excellent communication skills, a friendly presence, and strong problem-solving abilities which will align successfully in the organization.

• Job Title:

• Help Desk Analyst

• Location:

• Winston-Salem, NC (In-person, 5 days a week)

• Pay Range:

• $24/hour
• What’s the Job?
• + Provide exceptional member service by responding to requests for user assistance.

+ Troubleshoot software and hardware issues, documenting and tracking problems to ensure timely resolution. + Assist with IT projects, including the installation of new equipment across multiple branches. + Investigate and resolve network problems, both voice and data. + Serve as the first point of contact for internal personnel regarding technical support.

• What’s Needed?
• + 0-2 years’ experience in computer support or a related area. + Associate’s degree or better preferred. + Previous customer service experience strongly desired. + Ability to provide technical support over the phone with a professional demeanor. + General troubleshooting skills and a friendly attitude.
• What’s in it for me?
• + Opportunity to work on significant IT projects that enhance your skills. + Gain valuable experience in a fast-paced, supportive environment. + Collaborate with a diverse team of professionals. + Develop your technical skills and customer service expertise. + Potential for contract extension based on performance.
• Upon completion of waiting period consultants are eligible for:
• + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity.

We look forward to speaking with you!

• About ManpowerGroup, Parent Company of:

  Manpower, Experis, Talent Solutions, and Jefferson Wells

• _ManpowerGroup® (

NYSE:

MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_

• _Manpower, Experis, Talent Solutions, and Jefferson Wells_
• _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.

We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year – all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.