Desktop Support Position Available In Gaston, North Carolina

Desktop Support Ker Infotech 5008 1st St, Gastonia, NC 28052

Role:

Desktop Support Engineer Location:

Gastonia, NC –

Onsite Position Type:

Contract JD- Key Responsibilities:

On-Site Support:

Respond to client queries and provide on-site technical assistance.

Network Maintenance:

Ensure consistent operation of client networks, including routers, servers, and other hardware.

Troubleshooting:

Diagnose and resolve hardware and software issues.

Installation and Configuration:

Set up new hardware, software, and operating systems.

Training and Assistance:

Provide training and technical support to end-users.

Documentation:

Maintain records of issues and solutions in a ticketing system.

Collaboration:

Work with other IT professionals to ensure seamless support.

Job Type:

Contract Pay:

$18.00 – $21.00 per hour

Schedule:

8 hour shift

Work Location:

In person