Geek Squad Agent (Retail Store) Position Available In Guilford, North Carolina
Tallo's Job Summary: As a Geek Squad Agent at a retail store, you will be the frontline support for customers with technology needs. You will provide timely service, understand and address technology issues, set up and repair devices, and communicate effectively with other agents. Basic qualifications include retail or customer service experience and a passion for technology. Competitive pay and benefits are offered. Join Best Buy to enrich lives through technology and support a positive work environment.
Job Description
Job Description:
As a Geek Squad Agent, you’ll be the first point of contact forpeople seeking technology support, knowledge and solutions. We’llprovide the training and resources you need to ask the rightquestions, listen carefully, take detailed notes and partner withother agents as needed to help customers who visit our stores.
Working together, we’ll create a supportive, positive environmentfor anyone who is facing tech challenges or wants to get more outof their devices. What you’ll do Provide positive, timely service to customers during thecheck-in and checkout process Understand technology issues by asking questions, listening,asking follow-up questions, taking detailed notes and providingaccurate time estimates for next steps Help set up and repair technology devices for customers Monitor service queues and provide accurate status updates tocustomers Clearly communicate and partner with fellow agentsBasicqualifications 3 months of experience in working in retail or customerservice Passion for technology and desire to solve problems Must be able to adapt and learn new skills in a fast-pacedindustry Ability to work a flexible schedule, including holidays, nightsand weekendsWhat’s in it for you We’re committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being andprovide support as you need it, especially key moments in yourlife.
Our benefits include:
Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-beingAbout us As part of the Best Buy team, you’ll help us fulfill our purpose toenrich lives through technology. We bring that to life every day byhumanizing and personalizing tech solutions for every stage of life- in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazingemployees who make it all possible. We’re committed to being agreat place to work, where you can unlock unique careerpossibilities. Above all, we aim to provide a place where you canbring your full, authentic self to work now and into the future.
Tomorrow works here.— Best Buy is an equal opportunity employer.
Application deadline:
Minimum of 5 days from the posting date. Youcan find that date above the job title at the top of the page.
Position Type:
Part timePandoLogic.
Category:
Installation &Maintenance, Keywords:
Electrical Appliance Service Technician,Location:
Browns Summit, NC-27214
