IT Support Analyst Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: This job listing in Mecklenburg - NC has been recently added. Tallo will add a summary here for this job shortly.
Job Description
IT Support Analyst (Jobs in Charlotte, NC) Requirement id 154007 Job title Analyst Job location in Charlotte, NC Skills required Hardware & Software Integration, Identity Management, Database Management, IT Support Open Date 24-Jun-2025 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement
- Job interview type
•
Email Recruiter:
coolsoft
Job Description Analyst:
Hardware & Software Integration, Identity Management, Database Management, IT Support Start date : 07/01/2025
End Date :
09/30/2025 Submission deadline : 06/30/2025
Client Info :
Mecklenburg County
- Information Technology Services
-
Technical Services Note:
Agency Interview Type :
Either Webcam Interview or In Person
Hybrid Description :
- This is a hybrid position. The candidate will be required to work onsite at least two days a week in Charlotte, NC.
- The max rate for this position is $32.50/hour. The IT Service Desk Agent I will provide front line telephoneemail support to internal customers with IT related software and hardware issues.
- Aid customers concerning the use of computer hardware (i.e. tablets, desktop, and laptop) and software (i.e. O365 & Windows Operating systems, etc.), including printing, installation, enterprise applications, electronic mail, and operating systems
- Perform First Contact Resolution (FCR)
- Provide operational support for user identity management, username provisioning, system access, and password management. (Active Directory)
- Develop/Maintain documentation for proper maintenance of Knowledge Articles within the Knowledge Management Database
- Understand and adhere to Incident Management, Request Management, and Knowledge Management policies Typically handles small initiatives and/or assignments independently.
May work in an assisting role on larger initiatives and/or assignments projects requiring multiple agents and specialist. Call502-379-4456 Ext 100for more details.
Please provide Requirement id:
154007 while calling.
