IT Support Technician Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: Axiom Technologies is hiring an IT Support Technician to provide onsite assistance to end-users, troubleshoot computer OS/peripherals, handle PC operating systems, install hardware/software, and support printers. The role requires excellent customer service skills, technical abilities, and the ability to work well under pressure. Qualifications include certifications and 2+ years of relevant experience. This position offers flexible work arrangements and the opportunity to work on various IT projects. If interested, please send your resume to careers.us@axiomtechnologies.com.
Job Description
Job Description:
Axiom Technologies is a Global IT Services partner supportingmedium to large-scale enterprises. Please visit our website formore information about what we do at www.axiomtechnologies.com Please ensure you read the below overview and requirements for thisemployment opportunity completely. We are looking for a capable resource to coordinate ranging fromsimple activities to more complex plans. This role will provideonsite/ on-call assistance to end-users within the organisation’sdesktop computing environment in a timely and accurate fashion toensure optimal service delivery.
IT Skills and Experience Desired Experience:
Computer OS/Peripherals troubleshooting Handling Different PC Operating Systems ( Windows 7/8 and 10) Performing Hardware Software Installation ( understanding ofdeployment tools like SCCM) Basic knowledge of SOE and group policies Printer support Good knowledge of MS Office tools installation &troubleshooting Excellent customer service and people skills Field experience supporting a variety of technologies andservices Advanced technical abilities including solid troubleshooting skillsapplicable to Windows, Apple, and virtual operating systems Ability to manage time and resources to meet or exceed expectationsin high-profile situations while maintaining professionalism underpressure Who You Are Reliable transportation Flexible schedule and commitment to work on demand whenrequired Resilient and able to face and resolve conflicts. The ability to communicate effectively in both oral and writtenform with clients and end-users is compulsory. Customer-oriented and cool-tempered. Works well under pressure.
Pro-active/Self-starter.
Team player.
Personal Attributes:
Excellent End-user computing skills. Good knowledge of Infrastructure support. Strong analytical and problem-solving capabilities Well-organized and extremely detail-oriented Strong customer service ethic and great communication skills, bothoral and written Passionate about delivering quality no matter what you aredoing Can work both independently and in a collaborative team-orientedenvironment A self-starter, motivated to push the limits and think outside ofthe box Fondness for solutions that are simple, elegant, and effective Ability to work with and maintain confidential information In-depth knowledge of: Windows OS (e.g. XP, Vista, Windows 7, 10) Microsoft Office applications PC/Laptop hardware PC/Laptop peripherals, including printers Mobile devices Basic knowledge of: Active Directory Exchange Apple
OS SCCM IT
Qualifications At least one of the following: PC/Laptop OEM Maintenance Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in thedesktop area Microsoft Office Specialist (MOS) Certification Experience in a similar role 2+ years of relevant experience. Ready to travel 10-20 Miles as per the requirement Perk & Benefits Flexible Work Arrangement (Rostering System) Experience an array of different IT projects/work cases Be your Own Boss! (Take IT requests/work cases of your ownchoosing) What next? If you are looking for that next challenge in your career and wishto apply for this role, please forward your resume tocareers.us@axiomtechnologies.com.
