Production Support L2/L3 Position Available In Mecklenburg, North Carolina

Job Description
Production Support L2/L3

Contract:

charlotte,

North Carolina, US Salary Range:

55.00•56.00 |

Per Hour Job Code:

361825

End Date:

2025-06-08

Days Left:

25 days, 6 hours left

Position Details:

Industry:

Banking Financial Client

Location:

Charlotte, NC (Hybrid Schedule)

Job Title:

Junior Prod Support L2/L3

Duration:

12 months (Possible for extension)

Pay Range:

$57•$58

Job Specification:

L3 Production Support•Specifically App Support
AWS
Ability to find Root cause
Domain Experiences•Payments Area As a Support Engineer, you can look forward to:
Supporting Gateway applications that process card transactions for Visa, MC, AMEX, DISC.
Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices, and procedures.
Making strong technical decisions and complete tasks & assignments under limited supervision.
Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.
Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.
Assisting the team in devising new support processes and ensure their implementation as per company policy. •You will be responsible for support of cloud (AWS) deployed applications related to Payment industry, which receive card transactions from POS Terminals, Hosted Payment Pages, and forwarding them to Payment Processors onboard merchants to transaction processing applications, platforms. All the interested application can directly apply to shivani.soni@collabera.com Job Requirement
payments Production support
payments
e-payments
app support
application support
AWS
Wire Transfers
card transactions
POS Terminals
payment
visa card
Merchant
Reach Out to a Recruiter
Recruiter
Email
Phone
Shivani Soni
shivani.soni@collabera.com